Bio or Mini Resume:
Craig Whiting
4611 Tema Rd, Pikesville, MD 21208
443-677-6097 (CELL) / 410-521-8164 (HOME)
wholsaleprops22@aim.com
Career Focus:
Personal lines Insurance Claims Examiner/ Catastrophe Claims Adjuster/ P&C Property Claims Inspector /Real Estate Investing
I am proficient in Xactimate, Integri Claims, and Simsol. I have commercial and residential adjusting experience. I am familiar with all types of property damage as well as auto. I have traveled to numerous catastrophe areas and I have experience working for a national Insurance company. I have over 6 years experience estimating and measuring all types of building damages. I am well equipped with 1997 truck, laptop, portable printer, digital camera, several ladders, and DSL internet as well as a GPS system.
Experience Summary:
• Real Estate Home Inspections, Real Estate Wholesales, Repair Negotiations, Property Sales and Settlement.
• Experienced in investigating and adjusting daily claims pertaining to accidental and sudden events covered under insurance policy and investigating and determining long term damage generally excluded under H.O. Policy’s.
• Experienced in investigating thefts, vandalism, fires, water, sewage backups (YY Coverage), mold, wind and hail damages etc.
• Able to document scene investigations and report on liability and third party claims.
• Experienced in Catastrophe claims adjusting in major Catastrophe situations such as hurricanes, hail storms, and ice storms.
• Ability to manage time when claims are heavy in volume.
• Well versed in interviewing and taking recorded statements from insured’s, claimants, witnesses, and repair professionals.
• Strong technical command of Xactimate estimating program and Integra claims estimating system.
• Strong estimating skills to determine the cost of repairs based on ACV or to estimate the replacement cost of damaged property or stolen and damaged personal property.
• Experience in inspecting damages to residential, condo and commercial property.
• Experienced in Investigating, reviewing and evaluating insurance policy’s to determine if a loss is a covered or an non-covered loss.
• Strong negotiating skills.
• Able to negotiate feasible settlements and make timely payments within authority limits.
• Able to identify subrogation rights for company’s bottom line.
• Competent researcher and investigator of personal property and content damages to determine ACV value.
• Experience in researching storm and lightning data through Weather Underground and PLRB.
• Handled and resolve complex claims with coverage issues.
• Knowledgeable in determining when to execute Reservation of Rights and non-waivers letters.
• Experienced in determining Named perils –vs- Open perils and covered and non-covered perils.
• Experienced in applying recoverable and non-recoverable depreciation to line items in estimates to determine ACV/RC value.
Computer Skills:
•WordPerfect • Microsoft Word • Excel • Power Point • Windows 2000 • Windows XP • Xactimate 24 & 25 Estimating Program, Xactimate Remodel, and MSB Integra Claims Estimating Program
United Property Investments LLC, Baltimore, MD 21207
Position: Real Estate Consultant and Sales Specialist –
(Start /End) 5/07 – Present
•Negotiate acquisitions of abandoned and wholesale properties from absentee owners
• Handle and Negotiate creative Real Estate transactions.
• Help homeowners with foreclosure, property taxes, and violation & citation troubles.
• Act as a liaison for homeowners and as a representative for investors.
• Rehab vacant properties.
• Review and handle all pre-rental screenings.
• Run credit, job history, and criminal checks of potential renters.
• Carefully monitor resident delinquencies, lease violations/lease enforcement.
• Submit legal filings to evict for none payments and criminal activity in accordance with eviction policies and procedures.
• Handle all marketing campaigns of available properties for sale to potential investors and home buyers.
• Schedule showings of available properties to prospective buyers.
• Create and Structure contracts for sales and leases with option to buy for low to moderate income families.
• Compliant with Fair Housing Act and also familiar and compliant with the rules and regulations of HUD and FHA.
• Adhere to all building certifications with local, state, and federal code regulations.
• Conduct monthly and annual inspections of rental properties to assure compliance with various safety measures, regulations and conditions.
• Coordinate, monitor and oversee maintenance repairs for emergency calls and renovations of vacated properties for new tenants.
• Conduct regular site visits to evaluate the progress and/or needs of the individual properties
• Monitor property vacancies to assure efficient and timely leasing.
Safeco Insurance Company, Seattle, WA 98104-
Position: Claims Examiner
(Start /End) 05/05 -04/07
• Investigated, documented and estimated commercial, condo, and homeowner claims as task and full file assignments.
• First, final, and diary report writing and documentation of entire claims process.
• Time managed heavy volumes of claims.
• Determined subrogation potential and referred claims to Subro department.
• Wrote denial letters and submit to UM for approval.
• Investigated cause and origin of loss, secured information, reviewed coverage’s, and prepared property damage estimates
• Estimated covered property damages with Xactimate 24 estimating program.
• Developed contacts with repair professionals.
• Negotiated and reach cost of repair settlements with repair professionals and insured’s to bring claim to a fair, prompt and equitable resolution.
• Reviewed, investigated, and evaluated insurance policy’s to determine coverage for DWG, OS, ALE and Personal Property losses.
• Settled ACV claims and processed payments quickly, fairly and equitably within policy limits and set authority level.
• Processed RC payments for completed repairs.
Pilot Catastrophe Services Inc., Mobile, Alabama 36609-
Position: CAT Claims Adjuster
(Start /End) 03/02-01/05
• Traveled to Catastrophe storm sites.
• Exposure included various aspects of storm duty.
• Inspected properties, estimated property damages and settled claims in a timely manner.
• Time managed heavy volumes of storm claims.
• Documented and added first and daily diary reports to claim file.
• Reviewed, investigated and evaluated insurance policy’s to determine coverage for DWG, OS, ALE and Personal Property losses.
• Developed contacts with repair professionals.
• Negotiated and reached cost of repair settlements with repair professionals and insured’s to bring claim to a prompt and equitable resolution.
• Estimated claims with MSB Integra and Xactimate depending on the clients operating systems.
• Determine cause and origin of loss, investigate and secure information, review coverage’s, and prepared property damage estimates.
• Settled ACV claims and processed payments quickly, fairly and equitably within policy limits and set authority level.
C&C home Exteriors, Silver Spring, MD 20906-
Position: Estimator and Sales Consultant
(Start /End) 2/99 - 3/04
• Estimator of Hail & Wind Damaged Commercial and Residential properties working in Catastrophe designated areas.
• Managed personnel in moderate to major areas damaged by major storms to scope lucrative areas.
• Prepared estimates and worked with insurance adjusters and homeowner to resolve wind and hail claims.
• Oversee restoration projects.
• Handled supplemental damages.
• Collect payments.
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