Richard W Walsh

5830 Memorial Hwy

Apt 504.

Tampa, FL 33615

(813) 728-5276

Interested in securing a position as a Risk Manager, inspector; claims auditor, trainer, claims manager or large loss adjuster.

Qualifications:

Exceptional time management skills, successfully managing a pending caseload.

Currently occupy the position of replacement team manager on an as needed basis.

Performs well both individually and within a team setting, worked independently as a auto damage field appraiser for 9 years which required extensive negotiation and decision making abilities.

Lead short term projects.

Experience:

Commercial Property Case Manager/Zurich North American Insurance                     1999-Present

Duties include:

Verifying and confirming coverage issues for all incoming claims to include, but not limited to thoroughly investigating, negotiating and settling first party property claims.

Keeping apprised of new and/or changing company policies and procedures regarding claims handling and ensuring that they are followed.

Serve as mentor to new hires and to assist them in resolving and issues involving claims and/or company policies.

Working in a team environment with minimal supervision.

Encouraging team morale through organized group functions.

Auto Body Service Manager/Sun Toyota, Ed Morse Cadillac, Precision Toyota          1998-1999

Duties include:    

Estimating automobile and truck collision damage.

Scheduling incoming work and ensuring that work in progress is completed by promised delivery dates.

Negotiating claims with insurance companies.

Customer service

Automobile Damage Field Appraiser/State Farm Insurance                                                1989-1998

Duties include:

Estimating first and third party automobile, truck and heavy equipment damages.

Utilize various estimating software in compiling damage estimates.

Determine vehicle values to assertion if reparability is cost effective.

Negotiate with repair facilities.

Assist in training of new employees.

Identify possible insurance fraud indicators.

Compile weekly reports on productivity, pool car usage and expense’s.

Member of storm duty team on a local and national level.

Fire Marshall/Town of Smithtown                                                                                          1986-1989

Duties include:

Perform inspections of both residential and commercial properties to identify possible fire and safety hazards.

Determine cause and origin of fire losses

Properly secure and safe guard evidence.

Enforce the New York State Uniform Building Codes.

Issue Summonses for failure to comply with applicable building and fire codes.

Testify in court proceedings.

Present classes on fire prevention and life safety issues to the general public.

Education:

Currently working on acquiring my CPCU Designation.

Vale Tech, Medium/Heavy duty vehicle estimatic's

Vale Tech, Automobile estimatic's

Various ICAR courses

Accreditation:

AIC Designation

National Fire Protection Association Fire Inspector, Level 1.

State of Florida 620 All-Lines Adjuster License.

13 additional state adjuster's licenses.

Short term projects:

Participated in the rewriting of the main small business property coverage form.

Adjusters licensing project.

Evaluating the current claims coding, accident description codes and making recommendations as to appropriate changes.

Created class to instruct claims personal in the proper handling of employee dishonesty claims.  Also created employee dishonesty claim form to assist in analyzing these types of claims thereby resulting in reduced leakage.

Participated in salvage workshop to include the evaluating of salvage procedures and directing personal on the proper disposal of salvage.