Bio or Mini Resume:
ROBERT E. PHELPS
Post Office Box 843
Palm Beach, FL 33480-0843
Cell Phone: 409.273.4374
Computer (Desk-IP) Phone: 561.594.6087
E-mail: rep33480@gmail.com
SKILLS SUMMARY 39 Years in Insurance Claims Adjusting, Field and Supervision
Extensive experience adjusting and supervising volume claim assignments.
Direct responsibility for sales and marketing, scheduling, budgeting, executive search/employment and supervision of all levels of claim personnel.
Experienced in developing and implementing national and regional U.S. claims and claims management/sales-marketing programs.
Bilingual in Spanish and English.
MOST RECENT CONTINUING EDUCATION
Xactimate v. 25 "Accurate Estimate and Claims Writing", Houston, TX 10/2008
Estimating and Scoping Update Class, Houston, TX 10/2008.
Hurricane Ike September, 2008 to Present
· Currently working residential and commercial Texas Windstorm losses in Houston and Beaumont, TX
National Insurance Adjusters, Inc. September 1988 – September 19, 2008
Palm Beach, FL
· Independent insurance claims adjustment company. Joined company at inception in 1988. Became Claims Manager and Marketing Director. Company grew to 309 service locations throughout U.S. NIA represented many of the major insurance carriers and self-insureds including State Farm Insurance Company, The Coca-Cola Company, Transguard Insurance, North American Van Lines, Graebel Moving and Storage, The Aetna, Travelers Insurance, USAA, American Bankers, etc. – all lines claims adjustments.
· Listed in A.M. Best, (BestMark designation), and The Claim Service Guide, print copy and on line through 2008.
· Company sold in management buyout, subsequently inactivated.
· Website: www.nicaonline.net . While website is still on line the company is not now active. Just finished final runoff of claims pending prior to traveling to Texas for Hurricane Ike.
· Certified Claims Adjuster (Florida) license current and updated.
July 1984 – August 1988 Attended Family Hotel Interests
- In charge of complete renovation of two hotel projects, one 200,000+ sf, second was a downtown building of 6 storeys, exterior and interior full renovations including bar and restaurant of new construction.
Insurance Claims Adjuster June 1969 – June 1984
Evansville, Indiana and Houston, Texas
Crawford and Company (Evansville, IN), Lindsey and Newsom (now Cunningham & Lindsey) (Houston), Texas Farm Bureau (Houston Resident Adjuster).
Self-employed Independent Claims Adjuster. Fully multi-line with commercial and residential property, heavy truck and large claim general liabililty volume experience.
Education
· B.A., University of Evansville, Evansville, Indiana 1969
· Florida licensed Real Estate Salesperson, since 1991
· Florida Certified Claims Adjuster License Number P163811
· Certified Marine Surveyor, Maritime Services Institute
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