Bio or Mini Resume:
P.O. Box 6607, Thousand Oaks CA 91359•818 519 4581 Email.jqueen@eartlink.net Jeff Queen
Experience
October 2006 to Present North American Claim Service, Inc. Valencia, CA
Claims Manager
Set up online claims management system
Handle property, liability and litigation files across the United States
Worked in the field attending settlement conferences as well as conducting field investigations.
September 2005 through October 2006 Simsol Insurance Service Niceville, FL
Flood Adjuster
Worked Hurricane Katrina and Wilma
Handled 450+ claims up to $500,000 limit ( 1.9 million gross loss )
5 months on the road. Made top three of single adjusters for SIS November 2004 through September 2005 AIMS Sacramento, CA
Regional Vice President
Helped develop online claims management and assignments
Responsible for all adjuster in region( 12 )
Client relations and budgeting 1982 through November 2004 Count Line Claim Service, Inc. Thousand Oaks, CA
President
Ran all aspects of operation as well as handled files
All client relations, budgeting, file review and personnel
Supervised office staff ( up to 8 ) plus adjusters ( 20 +)
Misc.
Moorpark College, Vale Tech ( Multiple Courses ) , Various Insurance Classes, NFIP Certification, California Independent Adjuster License, SEED Certification, Fair Claims Certified, Past Board Member and Director CAIIA, RPA, Auto and Heavy Equipment Trained by Vale Tech, Air Craft Investigator, AOE, COE Investigations, I have Testified as an Expert Witness, I have attended many MSC’s, handled Litigated Files. I have worked with Risk Management for Universal Studios (through County Line Claims). I have run and worked with CAT teams from the Los Angeles Riots through Hurricane Wilma. My staff was the largest % of employees involved in the IRP Program (the class action re adjustment of Allstate Insurance Company’s Northridge Earthquake Claims). I have done Fair Claims Practices training classes for Insurance Companies, worked on Celebrity and High Profile Claims.
References
References are available on request.
Contact
Jeff Queen
818-519- 4581
818-450-0297 fax
P.O. Box 6607
Thousand Oaks, CA 91359
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