Objective

I desire to obtain a full-time position within an insurance company to utilize my skills, knowledge and experience in claims adjustment and customer service. Thus, enabling me to continue learning and developing my skills within the insurance industry.

Characteristics:

Self-motivated, Hardworking, Dedicated, Customer Oriented, Social, problem Solver

Experience:

Pilot Catastrophe Service      Mobile, Alabama      October 2005-Present

·       Fast track claims adjuster

·      One-on-one communication with policyholders

·       Property damage evaluations and Loss Assessments

·       Negotiate settlements: Content Claims and Additional Living Claims

·       Create estimates using Integra Claims software

·        Processed over 1200 individual claims from Hurricane Wilma

·        Issued over 5 million dollars in settlements

Metro Wash             Oklahoma City, Oklahoma            September1994-Present

·         Owner

·         Manage 3 - 10 employees

·         Responsible for providing estimates and acquiring new customers

·         Responsible for customer service including disputes

·         Track/order inventory

·         Monitor accounts payable/accounts receivable

·         Perform maintenance on business equipment/vehicles

Certifications:

• All Line Certified: TX
• Property Adjuster Licenses: AL,GA, FL, NC, OK, SC, TX
• NFIP
• Earthquake
• Auto (Writing Computer-Based Repair Estimates)
• Auto (Computer-Based Vehicle Estimates& Evaluations)
• Adjusting Collision & Auto Hail Losses
• Adjusting Auto Flood Losses

Computer Proficiency:

• Intern Claim Software: Estimate and Administration version
• Microsoft Office: Word, Excel, Outlook, Access
• Windows 2000, XP
• Mitchell Estimating Software

·      Pen pro/ADP Estimating Software

·     Xactimate Estimating Software