|  | | National Cat Adjuster Roster | |
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| | | | Experience: | 3
| | Areas of Experience: | Residential, Commercial, Flood, Contents
| | License State(s): | FL, MN, OK, TX
| | Certifications: | USAA, American Family, Xactimate, Citizens Insurance, Earthquake, Texas Wind Storm
| | Online Resume |
Bio or Mini Resume:
LAUREN J. COON
314 ROSEBUD DRIVE● STEPHENVILLE, TX 76401 ● 254.592.2773 ● laurenjcoon@yahoo.com
SUMMARY
A dedicated professional seeking to develop a business relationship as an Insurance Adjuster, whose strengths include representing the best interests of the company while maintaining a high level of customer service. A task oriented, and focused individual who sees projects through to completion. Excellent computer skills and a professional business appearance.
HIGHLIGHTS OF QUALIFICATIONS
• Thoroughly familiar with Xactimate / Integra / Certified in Advanced Xactimate 24/25 {Sketch}
• Strong customer service skills
• Easily communicate and develop rapport at all levels of business
• Proficient with Microsoft Office software applications
PROFESSIONAL QUALIFICATIONS
Management & Supervision
• Maintains high level of production
• Negotiates settlements with Insured’s, Contractors, and Representing Firms {PA’s, Attorney}
• Determines and interprets coverage and policy
• Assists in closure of supplemental claims and closures
• Experienced with resolving escalated customer service issues
Certifications
• Certified in Xactimate 24 / Sketch
• USAA Certification
• Texas Wind Storm Certification
• American Family Certification
• Earth Quake Certification
• NFIP – Flood Certification Class – License #0708362
Construction
• Proficient with Microsoft Office Software: office, excel, power point
• Extensive experience in construction, remodeling, and reconstruction
• Knowledge of current standards, codes, procedures and materials
WORK HISTORY
Haight Construction Mngmt March 2008 – April 2008
Residential and Commercial Property Claims – Atlanta, GA Hail Storms
- Determined origin and extent of damage
- Prepared estimate to complete work per Insurance Carrier
Property Adjuster December 2007 – February 2008
Farm Beauru Residential Property Insurance – Tulsa, OK Ice Storm
- Maintained high customer service
- Settled claim on sight with Insured
Haight Construction Mngmt September 2007 – December 2007
Residential and Commercial Property Claims – Minneapolis, MN Hail Storms
- Determined origin and extent of damage
- Prepared estimate to complete work per Insurance Carrier
Daily Claims Adjuster November 2006 – July 2007
USAA Residential Property Insurance – Ft. Worth, TX Daily Claims
- Worked in conjunction with Contractors
- Kept detailed record of process on claim
Property Adjuster November 2005–November 2006
Residential and Commercial Property Claims – South Florida Hurricane Wilma
- Worked alongside PA’s, contractors and subcontractors to expedite the claim process
to the satisfaction of insurance companies and the insured.
Property Adjuster August 2005 – November 2005
Residential Property Claims – South Texas Hurricane Katrina
Hurricane Rita
| | Contact Info for Lauren Coon:
314 Rosebud Dr
Stephenville, TX 76401
Cell Phone: 254-592-2773
Phone: 763-286-7776
Use the form below to contact this adjuster for additional information. | |
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