Bio or Mini Resume:
Extensive history as a business owner and manager in the office equipment industry encompassing all aspects of sales, management, business planning, and managerial accounting. Proven hands on business manager and negotiator with a highly developed customer focus and problem solving background. Specific Skill Areas Organizational Management Advertising & Marketing Service Fulfillment Purchasing and Lease Negotiation Personnel Management Prospecting and Territory Management Sales Forecasting and Pipeline Management Customer Relations Computing Skills: Word, Excel, Quickbooks Pro, Track-It service tracking, Xactimate25 and Sketch, FTP, network protocols, PDF capture SPECIFIC MANAGEMENT AND OWNERSHIPEXPERIENCE DIGICOR, INC., 2000 - Present President / Founder, Tampa, Florida Office equipment sales and service company providing digital copying and multifunctional equipment, sales, leasing, rental and service support to commercial customers in Hillsborough, Pinellas, Hernando and Pasco counties. Able to operate as an absentee owner. § Purchased and integrated four related and established small businesses to increase offerings and customer base § Developed customer base through traditional and online advertising, networking and promotions. § Established and maintained vendor relationships for product purchases and ongoing support of operations. § Established and maintained customer relationships with emphasis on recurring business and expansion of customer usage. § Defined future business direction relating to company offerings and future focus. § Continually evaluated offerings and made enhancements too meet changing consumer demands and advancements CARROLLWOOD OFFICE SYSTEMS, INC. dba ACE BUSINESS SYSTEMS, 1993 – 1998 President / Founder, Tampa, Florida Office equipment sales and service organization emphasizing leasing and sales of both analog and digital office equipment, Providing depot and on site repair service for facsimile, copiers and printers. § Developed sales volume from zero to one million dollars annually. § Hired key sales manager, representatives and service technicians to provide increased sales and service support. § Worked with key Vendor contacts to provide exclusive support for Major product manufacturer’s warranty service. § Managed staff of up to ten employees to meet business objectives. § Negotiated own purchase of commercial building on Land Contract to serve as company base of operations. § Developed key customer accounts personally from prospecting to closing in order to accomplish sales targets. § Sold interest in business in 1998 to Maxx Group, Inc. ERIC KLEE EDUCATION UNIVERSITY OF MICHIGAN - FLINT, Flint, Michigan B.A. – Economics, 1988 CHARLES STEWART MOTT COLLEGE – Flint, Michigan Associate – computer science, 1985 CERTIFICATIONS AND TRAINING Computer - power user with A+ training Florida licensed all lines insurance adjuster (520) Adjustor’s Boot Camp Certificate Xactimate25 and Sketch Dale Carnegie Leadership Course Franklin Time Management
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