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Thinking about a career change into claims

  • 6 April 2014
  • Author: Anonym
  • Number of views: 1674

Hi Everyone,

I am a 26 year old that has a strong background in construction. I have years of experience in residential remodeling and repairs. I graduated from college in 2009 with a degree in Technology Education (Bachelor of Science) k-12 looking to be a Technology teacher. When I graduated college I choose not to actually become a teacher and opened a construction company due to the lack of decent paying jobs. I have ran the company since 2009, this will be my 5th year. I've grown tired of the fight to stay busy with decent project with new companies opening daily. I would say on a good year I have to struggle to make a gross paycheck of 40k. To do this I usually end up working 6 days or more a week and the business consumes 60+ hours of my week. It's daunting and I feel that it kind of is not paying off. I don't want to ride it too long to just find myself in the same position, with a dampened future in life. It's brought me to thinking about a career change before it's too late.

I have a college friend that right out of college started with Liberty Mutual as a customer service rep, and has worked his way up the ladder quite well in 5 years. He is now in bodily injury or something down those lines. He has talked to me over the past few years telling me to apply for a job with LM. He raves about how the job is easy if you are a hard worker (which he is).

He suggested to me to check out jobs to become a field property loss specialist. I've checked into it a few times and am now considering it. They pay and benefits are exceptional compared to what I have now.  I figured this would be a great place to ask a few questions from professionals in the industry.

Does anyone here have real life work experience with Liberty Mutual? If so, are they a good company to start a long lasting career with? Is there a high turn over rate?

I don't have experience with Xactimate, which seems to be the software of choice in the adjuster industry. I am considering paying for training to be a qualified applicant before I even apply to the position. If I was to do this could anyone suggest a good legitimate company to acquire training from? If so, what level of training should I have to start off on my feet with a  decent chance to succeed in property claims?

Is there another position I should be applying for and then move up to the grade of field property loss specialist?

I have great customer service skills (I've ran a business for 5 years). I have decent estimation skills since I have ran a profitable business this long. I have real life construction experience. I have no issue scaling roofs, since roof replacements is the bread and butter of my business currently. I meet most all of their experience requirements except working knowledge of Xactimate. I have experience back from college with AutoCAD. I figure the software must use somewhat the same basics of operation.

Anyways, I am looking for some pro's/con's of the adjuster life along with any advice you may have to lead me to a successful career. I understand it is a heavy work load at times, and stressful but I believe the career I currently have to be heavy on the work load and extremely stressful most of the time. I thought about maybe the best way to get in with a company such as Liberty is to start as a Cat adjuster since the requirements are a bit less, but the travel might get to me over time since I feel there may be little work/life balance going down that route.

I don't have an interest in being self employed or anything like that, it's time for me to go work for "the man".

I appreciate any information and all the responses!


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