911 Event
CADO Flood\NFIP Support Page

This page provides information and resources related to the handling of flood claims.

Some Flood Events

HURRICANE KATRINA, Aug-2005 Number of Paid Loses - 166,790, amount paid - $16,257,744,061.

SUPERSTORM SANDY, Oct-2012, Number of Paid Loses - 132,360, amount paid - $8,804,242,152

HURRICANE HARVEY, Sep-2017, Number of Paid Loses - 76,257, amount paid - $8,908,547,689, Source: FEMA

Colorado Flooding

Renewing/Obtaining Flood Control Number

Adjusters seeking to maintain their active registered status must attend an NFIP Claims Presentation each calendar year. Use the read more link for information about the qualification process or to contact the Bureau & Statistical Agent. Source: NFIP .

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National Flood Insurance Program (NFIP) Claims Manual

Links to the current edition and previous editions of the NFIP Claims Manual. .
Effective June 1, 2019
Effective August 30, 2018
Effective September 2, 2013
The "read more" link will take you to the source the manuals.

read more

NFIP Fee Schedule

You can check current edition and previous editions of the NFIP Claims Manual for the Adjuster Fee Schedule that applies.  It's based on the Dates of Loss. The current edition has an Effective June 1, 2019. See Page 22 of this manual for information on the fees and Appendix A of the manual for the schedule  pdf. This Fee Schedule applies to Claims with Dates of Loss on or after August 24, 2017, follow the link below for the pdf.

Fee Schedule

NFIP Adjuster Claims Presentation Schedule

«March 2020»
/ Categories: Events, NFIP

2020 NFIP Adjuster Claims Presentation - 3/21/2020 UPDATE!

Source: NFIP Training Bulletins for Adjusters

2020 NFIP Adjuster Claims Presentations

Webinar Registration Now Open

The Federal Emergency Management Agency (FEMA) continues to monitor the guidance of the Centers for Disease Control and Prevention (CDC) as it relates to COVID-19.

To mitigate the spread of COVID-19, the CDC is encouraging organizations to promote social distancing, hold meetings via videoconferencing, reduce non-essential travel, and adjust or postpone events and gatherings.

In light of this situation, this year's remaining on-site 2020 NFIP Adjuster Claims Presentations have been canceled, and we are offering webinar presentations in their place.

If you registered for an on-site presentation, please note that webinar registration is not automatic.

Click here for more information and  to register for a webinar to reserve your space, see the 2020 Claims Presentation Schedule.

Source of the above information is a NFIP Training Bulletins for Adjusters received 3/21/2020.


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Additional Resources

2020 NFIP Adjuster Claims Presentation - 3/21/2020 UPDATE!

Source: NFIP Training Bulletins for Adjusters

2020 NFIP Adjuster Claims Presentations Webinar Registration Now Open The Federal Emergency Management Agency (FEMA) continues to monitor...

National Flood Insurance Program (NFIP) Claims Manual - Updated

December 20, 2018 Revision

The Publication Date  of the most current manual is: December 20, 2018 The purpose of the NFIP Claims Manual is to improve clarity of...

Hawaii Flood Policy Statistics as of 06/30/2018

Source: NFIP

 County Name   Policies In-Force ...

Addendum to the NFIP Adjuster Claims Manual — Special Adjustment Issues: Fiberboard Sheathing/Blackboard

WYO Bulletin w-17065

On October 13, 2017, the National Flood Insurance Program (NFIP) updated the NFIP Adjuster Claims Manual by adding an addendum providing...

Special Adjuster Fee Schedule for Claims with a Date of Loss on or after August 24, 2017, through November 30, 2017

Source: Bulletin W-17045

Hurricanes Harvey and Irma caused widespread flooding in Texas, Louisiana, the U.S. Virgin Islands, Puerto Rico, Florida, and the southeast United...

NFIP Summary of Coverage

Source: FEMA F-679 / November 2012

This document was prepared by the National Flood Insurance Program (NFIP) to help you understand your flood insurance policy. It provides...

New Guidelines for NFIP Adjusters

FEMA Bulletin w-16005 – Authorized NFIP Adjusters and 2016 NFIP Claim Presentations

A note about the use of the term “Authorized NFIP Adjuster” rather than “Certified NFIP Adjuster”: It is FEMA’s...

NFIP Training Available Online

The NFIP offers free online courses in basic and advanced flood insurance topics through the FEMA Emergency Management Institute. NFIP...

NFIP Coverage Comparison as of December 31, 2000

Comparison of the NFIP Dwelling Form, General Property Form and the RCBAP form

This chart shows provides a coverage comparison of the following NFIP policies.  The Three Policy Forms  There are three policy...

NFIP Adjuster Claims Manual - Part 3

Part 3 - Sections VI-X

Part 3 - Sections VI-X

NFIP Adjuster Claims Manual - Part 4

Part 4 - Appendices

Appendix A:   NFIP Forms Used in Claims Adjustment   Appendix B:   FEMA Bulletins  

NFIP Adjuster Claims Manual - Part 2

Part 2 - Section V

Part 2 - Section V

Adjuster Claims Manual - Part 1

Source: National Flood Insurance Program

December 2000  Revised January 2002  Revised January 2004  Revised June 2010  Revised February 2013  Revised...

FEMA's NFIP Information for Claims Adjusters

Information on some of the resources for adjusters that can be found on the NFIP site.


Subject: NFIP FACTS AND STATISTICS Description: NFIP Facts and Statistics provided by  the  Insurance Information...

NFIP Bulletins for WYO Companies


NFIP Bulletins for WYO (Write Your Own) Companies

Policy: NFIP Residential Condominium Building Association Policy

Subject: Policy: NFIP Residential Condominium Building Association Policy Description:  NFIP Residential Condominium Building...

Policy: General Property Form

Subject: Policy: General Property Form Description:  NFIP General Property Form Quote from...

Policy: NFIP Dwelling Form

Subject: Policy: NFIP Dwelling Form Description:  Quote from FEMA; The Dwelling Policy Form may be issued to...

NFIP Fee Schedule

NFIP Adjuster Fee Schedule – 2017 Revision

NFIP Adjuster Fee Schedule – 2017 Revision Bulletin Number WYO Program Bulletin - W-17026 Date 09/01/2017 The Federal Emergency...

Need Flood Adjusters? Click here to see those that report they are NFIP Certified  Adjusters please check and update your information if needed.

Below is a link to a FEMA page displaying flood insurance losses per month.The table on that page includes open claims, closed claims, and claims closed without payment.

Forum Discussions

Flood Adjuster Survey
To All Flood Adjusters. Please take the time to take a 15 question survey by Flood Professional Claims Association. YOUR participation is APPRECIATED. Please click the link below: FloodPCA Survey

Posted: 12/01/2016 10:24 AM
Replies: 1

Flood Adjuster Qualifications Question?
I've heard there's a "number of years waiver" for former military personnel. The number of years is 4 consecutive, I've heard the military waiver makes it 1 year. Does anyone know if this is true.

Posted: 03/20/2014 4:58 AM
Replies: 4

Flood related to fires
At my last NFIP certification class the instructor mentioned something about floods that are related to fires, he flashed something on the screen, maybe it was a new rule or guideline and he seemed to say something to the effect that nobody knows or ever heard of such a thing so let's go to the next

Posted: 02/28/2014 7:59 PM
Replies: 5

Flood Macros for Xactimate
Anyone have flood macros for Xactimate?  I'm working in Long Island and it would save me so much time if I had good macros.

Posted: 11/30/2012 8:59 AM
Replies: 4

Flooding in Florida
I have received some assignments in SE Florida.  Just curious to see how much flooding happened.  Anyone else working assignments in Broward or Dade counties?

Posted: 11/02/2011 3:24 AM
Replies: 1

Lookinf for an "Old" FEMA Flood Adjuster Claims Manual
Does anyone out there have a PDF copy of the old FEMA/NFIP Adjuster Claims Manual?  It is the one with the cover photo of the male field adjuster taking notes.  If you have one, please send it to john.postava@simsol.com.

Posted: 07/06/2011 5:18 AM
Replies: 5

Post Diaster Accessment or PDA
FEMA sends out PDA's to access damages after an event.  Has anyone worked in this position and if so how do you get to the people that hire for these positions?

Posted: 02/03/2011 3:02 PM
Replies: 10

Whistleblower lawsuit filed against insurance companies is thrown out
 A federal judge in New Orleans threw out the whistleblower lawsuits against Allstate Insurance Co. and other insurers alleging that they forced the U.S. government to pay inflated claims through the National Flood Insurance Program after Hurricane Katrina. ... Since being filed in 200

Posted: 01/26/2011 3:13 PM
Replies: 0

Revised form of the Proof of Loss required use by the NFIP Direct Servicing Agent
   FEMA revised the Proof of Loss and Increased Cost of Compliance Proof of Loss forms (specimen copies attached) used by the NFIP Direct Servicing Agent. The revised forms meet the SFIP’s “sworn to” requirement by complying with 28 U.S.C. § 1746, that allows specific unsworn

Posted: 01/26/2011 2:30 AM
Replies: 0

ATEC National Flood Services Certification ?????
NADO, ATEC (Adjuster Training and Education Centers) is advertising a certification requirement class for National Flood Services* this year. (www.atecgroup.org) along with some other carriers.  I've contacted vendors working claims regularly for NFS and they were not aware of any such requirem

Posted: 01/22/2011 7:25 AM
Replies: 11

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