SCHAUMBURG, Ill., Jan 26, 2009 (BUSINESS WIRE) -- Leveraging the success of its 2005 efforts that helped generate the highest percentage (98.8 percent) of resolved claims for a single insurer after Hurricane Katrina, Zurich, a leading property and casualty insurance provider in North America and globally, said today that it is re-instating its Claims Alternative Dispute Resolution (ADR) program as part of its response to Hurricanes Ike and Gustav, for settling claims that are at an impasse and cannot be resolved through its standard catastrophe adjusting process.