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Monday, December 18, 2006
Judge requires return of documents
By host @ 10:15 PM :: 2035 Views :: 7 Comments :: Article Rating :: Home
 
"Says sisters in violation over State Farm papers"

Senior U.S. District Judge William Acker Jr., in an order made public Monday (12/11), ruled against the women, sisters Cori Rigsby Moran and Kerri Rigsby, who are being sued in Birmingham's federal court by E.A. Renfroe & Co. Renfroe is a Birmingham insurance adjusting firm that contracts with State Farm to send insurance adjusters out during catastrophes.


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Comments
comment By John Phelps @ Wednesday, December 20, 2006 7:23 PM
This looks to me like some kind of witch hunt two people posing as adjusters have started up against SF. As professional adjusters we all have been taught from the get-go about our fiduciary responsibilities to our employers and privacy issues involving policy holders. Those claims are property of the carrier (SF) and the handling of those claims are to be within guidelines established by the carrier and are not to be shared outside of the companies (Renfroe and SF) involved and the policyholder. NO EXCEPTIONS!

comment By Mountainman @ Tuesday, January 02, 2007 5:28 PM
These women should be given a medal for their bravery. As a 20+ year adjuster, I have witnessed how the national I/A's and carriers are increasingly getting in bed with each other. Year after year carriers are issuing orders to deny claims without proper inspections and looking for ways to deny legitimate covered claims. An adjuster has a moral and ethical obligation to honor the contract and to protect both their insured and the company. Just because a company creates a contract with “the hand that feeds it” which forces the adjusters to not report fraud, does not make it right. Neither should it should not be allowed to make fraud legal. Such fraud should be exposed and “whistle blowers” should not be held accountable. Any adjusters who represent fraud and illegal and immoral conduct should have their licenses revoked and be thrown in prison. Those companies and adjusters are causing severe financial damage to innocent insureds who pay their premiums in good faith.

comment By RJH @ Wednesday, January 03, 2007 9:32 AM
There was no bravery involved, only money. Always follow the money trail. The sisters have a relative (mother, I think) who suffered a property loss due to Katrina. Loss was apparently ruled as flood. Do not kid yourself as to their "noble" motives. Do the other characters in this play have a financial motive? How about Trent Lott, who did not have flood insurance, or other congressmen who are raising a fuss. Always follow the money trail. No, no award for bravery. I would question their motives and their methods. You want to testify against an Insurer, fine. That does not give you the right to steal from them. How many documents were taken? It would seem that they accessed files they had no right to access. How many people's privacy was violated by these two? And what will they gain from it? Are they getting paid for it? And by whom? Answering those questions will tell a lot of the story.

comment By Mountainman @ Wednesday, January 03, 2007 11:15 AM
"Follow The Money Trail". Absolutely. But why stop at the insureds unless a person is intently trying to cover up the truth on behalf of an insurer or employer for his/her personal gain? Keep on going backwards. Big business, including insurance companies, would not sent adjusters out to deny claims BEFORE proper inspections, or to find vendors to “participate” in improper investigations, unless it meant a profit. Any adjuster worth his/her weight in salt in the knowledge of investigation, would not just stop at the insured unless they were attempting to protect “the hand that feeds them”. And that is both morally and ethically wrong. What it is, is what it is.

Are many politicians greedy and in it for their own profit? Absolutely. Would they use an event to further their ambitions whether right or wrong? No doubt. But this does not mean the girls were morally wrong in what they did and that just because they had a relative who suffered damages, that their actions should be dismissed as having motive. Only a poor investigator, or an investigator who had motive him/her self, would turn a blind eye and attempt to deceive others. Yep, perhaps the girls violated an agreement with their employer, but that does NOT excuse the documents contained.

Does anyone with half a mind really believe that mold was not good for insurers? Self Test: If insurers lost billions during 911 during their gambling spree (sorry, investing) and had no way to recoup their losses from insureds, how could they get that money back? Hummm. Mold, that’s it! Insurers desperately needed a “scapegoat” and mold was it. Mold has been around for hundreds of years and was never a problem before! Anyone who has been in the business for a time should remember in Hurricane Andrew how the Insurance Commissioner gave instructions for insurers to report any suspected price gouging. And it worked in controlling loss expenses. Recognizing some of the tricks contractors were pulling allowed me to save a company over $40,000 on just one loss. So armed with this knowledge, why didn’t insurers simply do the same over in Texas with mold remediation companies? Because they needed a reason to be able to go back to the policy holders to retrieve that money.

And let’s not forget the special interest of insurers who pay large sums of money to lobbyists who pay congressman to instruct judges to rule in favor of the insurers thus resulting in high profits for the insurer. Again, follow the money trail. But again, politicians and judges were paid to let it happen and now insurers boast of making more profit than they ever have. And the boasting was being done before this fair weather in conjunction with high deductibles. Don’t forget to point out that the removed and reduced property coverages are still to date offered in most other states as low deductibles. Those poor Texans were sold out.

Don’t even get me started on credit scoring and zip code scoring that is intended to hurt the little consumers. This also, is done for profit. Also, pay attention to how insurers are punishing insureds with hundreds of dollars on a policy if the insured refuses to allow the insurer to have immediate access to the insured’s bank account for immediate payment. But further pay attention to how that same insurer refuses to give an independent adjustment firm access to its bank account for service invoices. In fact, more times than not, the I/A’s won’t get paid for 1-2 months if they are lucky. So it is correct to “follow the money trail”.

Oh, I am not testifying against any insurers. Just stating the truth, just know how to provide more facts than those who might be covering for the insurers.

comment By SF @ Saturday, January 06, 2007 11:41 AM
The truth is the 2 girls mother did not get what she wanted and they took exception to it. They are out for money.. They have distributed this information to not only law enforcement officials but to private individuals which is and can only be considered THEFT!

comment By Mountainman @ Saturday, January 06, 2007 1:49 PM
Theft? Or a form of whistleblowing by doing what is morally and ethically right? As a juror, I would NEVER buy any defense that states a worker signed a contract to not reveal fraud.

If the ins company was not attempting to cover up its aggressive denial and/or partial denial process(es), then why were there even such memos in their own files? Should that be overlooked? Is for a jury to decide.

Not too long ago, there was a jury verdict in CO against a large ins co for having a pig on the rep's desk with a note stating claims will be paid when pigs fly. An employee got a pic and company was hit hard by jury.

Have not reviewed the settlement docs relating to the sister's relative's loss. However, I can state that I personally have witnessed ins co's directing vendors, i.e., engineers, enviromentalists, contractors, adjusters, etc., to overlook and deny covered damages.

I am an honest person who believes a contract is intended to protect both sides and that whenever there is an area of question, the benefit of doubt has always been given to the insured; good faith. However, whenever you have ins co(s), large adjustment vendor(s), and other vendor(s) working together to toth commit and cover fraud, then that should be a Consipiracy to Commit Felony Fraud for amounts over $500. Every supervisor, manager, ceo, etc., who allows this process should be sent to prison for no less than 10 years or 2 years per offense/claim because they knew better to begin with.

Just curious to see what will not happen with the changing of guard in congress and the battle to rid special interests.

comment By Jim Blake @ Monday, January 15, 2007 9:35 PM
Does anyone have information that would help me in contacting "Cori Rigsby Moran and Kerri Rigsby"? We lost our home to Ivan in 2004 and still have not been able to settle with State Farm of Florida. I was thinking that maybe these two ladies worked for State Farm back then and could shed some light on our area after Ivan. I know that State Farm took sections and have stated that everything was Flood and refused to pay.

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