We are a true multi-line Adjusting Company. Our experience includes auto-rv-tractor.trailer damages, scene investigations, recorded statements, fraud investigation, liablility, commercial loss and business interruption, personal lines, inland marine loss (custom Lloyd's policies), ROR letters, etc, and all CAT losses inc; earthquake, wind, snow, hurricane, flood, hail, etc.
Our goal is to get it right...the first (and only) time!
Without making commitment on the carrier, we keep the Insured/Claimant informed of procedures and activities. No matter what message you are giving to the customer (ie, denial), it can and should be done with care and compassion. (many do not know that an adjuster was shot in the head by a N.O. policeman as he rudely denied the officer's claim during Katrina).