During Katrina I was speaking to a claims examiner for an insurance company and reported that he was seeing a lot of reports from adjusters  that had no signature block or no contact information and he commented that to him this was very unprofessional.  He had other unprofessional acts to report and I will share them in this forum.  If you have any unprofessional acts to report please share them with us. Knowing the problems can be one of the first steps to improvement.