John, et al

In my humble opinion, Integraclaim has become so corrupted and changed from the original DDS that any reinvention of the wheel would be a major improvement.

Unless, of course, it's just a little mayonnaise and bread with no substance in the sandwich

As a previous developer at the New Berlin office a few years ago, I can confirm Integriclaim was written in Borland Delphi and does use Paradox on the desktop.

Most of the back-end server systems were being iteratively updated to C# .NET code. IntegriClaim Express (the web application) was written in C#, ComCentral had components here and there ported to C#.

I suspect the new software on the desktop may be written in JAVA since the MDA technical staff which reviewed the software back in 2005 were JAVA centric; however, it is also possible the software could be written in C# as well - since there was a history at the New Berlin office of using .NET.

There was talk of using Delphi .NET, however, I believe the consensus was to move away from Delphi syntax to C# or JAVA, and MDA's review may have swung the door to JAVA regardless.

I will say there was talk of the New Berlin development staff simply supporting the old Delphi code until the MDA development house in Canada could roll out a new Java-based product.

In any event, I'm quite sure the new product will be sound and solid - as MDA has a long history of technology products used in the defense and geospatial information industry, so the new product development will have benefited from a far better iterative development and testing process, and superior systems design.

I am tired of thinking about it and hearing about it.  I just want to see it done. I know sofware development is difficult at best, but they need to roll it out ASAP to save customers. For five years I have heard of changes for the better to be made, then we lose money in the Katrina event due to the failure of ComCentral. Talk is cheap, action is solid. I would love to see some action.

www.homeinspectorsuk.co.uk/

From the financial press MDA has put a lot of money/resources in to HIP (Home Inspection Packs) industry and will control a good sector of the UK market. At the PLRB 2008 I was told MDA has MSB developing solutions for the UK market. You can read the UK laws that mandates the HIP industry so it is a captive market. While the credit in the UK is currently tight this industry does not look so good and weaker players are currently leaving which will be good for MDA/MSB in the end I expect.

From what I can gather the US claims handling industry had never been mentioned as a factor in the profits of MDA but the HIP industry and its future impact on the long term financial health of MDA is discussed on a regular bases. We will see if MDA puts it focus on the markets where the financial press has their focus. MDA stock is held by major Canadian pension plans since it is one of the world class Canadian companies to own.

I've run into a brick wall with MSB IntegriClaim support.  After my initial activation last Saturday, I have not been able to communicate with ComCentral.  I have a Vista 32-bit machine.  I can get to the internet.  I can send and receive email with attachments.  Here's the solutions I've been given:  Antivirus programs (removed), Windows Firewall (turned off), Compatibility tab to run as XP (done), Internet connection too slow (tried faster connections).  I also added IC claim exe to the firewall exceptions.  I'll receive an install disk today, so I haven't been able to uninstall and reinstall.

I was told third hand that someone at MSB tech support has the work around.  They deny it.  I've been on the phone with them for 6+ hours.  I've tested my laptop with very good internet connection 3 mbs and it won't download.

Help!  Does anyone have any other ideas for me?     Thanks in advance.

My guess is that it is not MSB but something in your computer configuration that is conflicting with their application.  It could be VISTA, any firewall, anti-spam, email blocker or anit-virus system currently running in the background and not known to you.  The way we handle such problems (rare in our case but it does come up time to time) is the turn all of these applications off and try to run the non-running app.  If you are sure EVERYTHING is off and you have a clean boot up and the non-running app is still not working, it may be the way the operating system is running on your computer.

Even though VISTA is the newest OP, we still recommend XP whenever possible.  Hope MSB tech support steps up to the plate and work with you.  As a last resort you may have to send them your laptop or give them access remotely and let them reconfigure it correctly.  We have had to do this with several of our users and achieved much success.

I had this problem using integri a while back. There is a work around that involved manipulating a file in MSB. Tech support should be able to help but too often they just blame your system and say "no one else is having the issue". Good luck with them.

The answer that will solve all of your integri problems

is quite simple.....

  SIMSOL  

I had an issue like this

It turned out to be a component in my Operating System XP that required the settings being changed   I wand to say BDE admin settings, but that may not be correct

MSB tech walked me through the fix

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Perry

MSB IS EASY TO USE, I USE IT DAILY, IF ANYONE HAS PROBS LET ME KNOW AND ILL SEE IF I CAN MESS YOU UP, CONFUSE YOU OR HELP YOU! HEHEHEHE!