Using MSB/Integriclaim on a Windows 7 computer. About 2 weeks ago the claim submit/upload option in the program stopped working. Its under the Admin-> Submit Claim option to upload/update the claim progress or submission to examiner to ComCentral.
The progress window reports that the photos are uploading, but it pauses for a while and then a message in Red appears with the message "10 of 10 retries have expired" followed by a "1 of 1 reports uploaded. Upload Successful". Yet, nothing was uploaded/updated to ComCentral. I originally thought it was due to a recent Windows update but i have removed all the recent updates for 2010 and I still cannot upload my claims.
Spoke with an MSB help desk person and they indicated that there is nothing they can do and that i need to downgrade to Windows XP to submit/update my claims. Has anyone that uses MSB Integriclaim experienced this problem?
the program worked perfectly before with Windows 7 and now it doesnt. I dont see a reason to downgrade if it worked before. HELP!