The below comes from the NFIP website;
How can I get a current year ID card?
For assistance with your ID card or certification application, contact NFIP iServices at iService_Claims@ostglobal.com or (301)386-6356.
The below comes from the WYO Bulletin w-10009 (2/11/2010)
"Once the application has been reviewed, approved applicants will receive an FCN card. In other cases, a letter will be sent to the applicant with an explanation in regards to the next steps. All questions regarding adjuster certification should be directed to the iService_claims@ostglobal.com e-mail account."