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Last Post 10/21/2016 7:36 PM by  brighton
Schedule It
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suzukini
Guest
Guest
Posts:44


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10/06/2016 6:08 PM

    Has anyone used this company for scheduling claims?  Pricing?  Is it worth it?

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    rwheeling
    Guest
    Guest
    Posts:23


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    10/07/2016 8:00 AM
    My husband Bob & I are the founders of Schedule It. I really like your question! Schedule It is quickly becoming the standard in the industry. We have users from 24 to 73 years old. If you would like to call our team at 515-442-5246 and we will be glad to provide you some references.
    We are committed to helping Catastrophe Adjusters in the field be more organized, efficient and productive. http://www.scheduleit.org/ Call today at 515-44 CLAIM
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    stormcrow
    Member
    Member
    Posts:436


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    10/14/2016 12:56 PM

    No knock on you for making a living with a service.

    As an old f*rt adjuster I always believed it was my duty to make the first contact and schedule the inspection. This gave me a chance to triage the damages, determine the time required and the needs of the insured. If you are finding out that information for the adjuster, not only are you doing his job, but you should be licenced as an adjuster in the state were the loss is.

    It seems the modern way of adjusting is to sub out as many services as you can, find every way to avoid personal contact with the  insured and handle by volume to cover your expenses.

    I have come to feel that those who believe in dealing in person with the insured are now the minority.

    Email is another crutch. I see lots of files where many emails in one day are used to do what could be done in 15 minutes or less on the phone. This is a cash cow on T & E files.

    And do not get me started on texting. It has it's uses but is way over used.

    Adjusting is changing rapidly, modern technology has it's good points.

    Booking appointments while you are heading for the site of a Cat. I like my cell phone. But what I see is a decline in customer service, too often I see young adjusters that think the insured is a  pain that gets in the way of closing a file and getting paid maxium money for minimal work.

    That is my rant for today, and even on this board I know few will bother to read this. That to has changed.

    For an interesting read on streamlined claims handling read the posts by the late Ray Hall (trader) in ficus tree.

     

    I want to die peacefully in my sleep like my grandfather, not screaming in terror like his passengers.
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    HuskerCat
    Veteran Member
    Veteran Member
    Posts:762


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    10/16/2016 1:03 AM
    I too, Winged One from the North...am an old f*rt.  Am currently working with a few others of the same description, and would say we agree with everything you said.  
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    olderthendirt
    Member
    Member
    Posts:160


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    10/19/2016 3:26 PM
    While technology is changing Cat adjusting it is CAt adjusters will kill it
    Life is like a sewer, what you get out of it depends on what you put in it
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    brighton
    Member
    Member
    Posts:139


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    10/21/2016 7:36 PM

    my wife and i were discussing this recently. she remembered when her company began scheduling claims for the outside claim reps and appraisers. that went over like the proverbial ton of bricks for all the reasons that have been brought up. it was soon ended and the reps again made contact and triaged the claim setting the appropriate time for each assignment. i was lucky that i was always able to set my own appts. have to agree that too many of the newer breed do feel that the insd/clmt is an obstacle in getting the claim looked at and max bill submitted. so nice to know that we have retired from this insanity and just have to worry about doing some work around the house and remembering to make a tee time for later in the week. 

    Rocke Baker
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