Bulletins

18 November 2018

Expedited Claim Handling Billing Grace Period Procedures for California Wildfires

11/15/2018 Notice

In an effort to assist victims of the current wildfires throughout the state, Insurance Commissioner Dave Jones is calling on all property insurance companies to implement emergency expedited claims handling procedures and billing grace periods to help residents and businesses begin their recovery more quickly.

 

13 April 2016

B-0006-16

WEATHER-RELATED EVENT THAT OCCURRED MARCH 23, 2016, THROUGH MARCH 24, 2016
13 April 2016

B-0021-15

Underwriting Guidelines for Personal Automobile and Residential Property Policies Not Confidential under Section 38.002 of the Texas Insurance Code
29 January 2016
New Guidelines for NFIP Adjusters

New Guidelines for NFIP Adjusters

A note about the use of the term “Authorized NFIP Adjuster” rather than “Certified NFIP Adjuster”: It is FEMA’s position that certification requires a more formal course of study and the successful passing of a series of examinations before certification is awarded, such is the case with Certified Public Accounts. Also, the FCN will now be referred to as the Flood Control Number.

16 July 2015

Unlicensed Adjuster Information for Insurers

Unlicensed Adjuster Information for Insurers
Wind and Thunderstorm Event – July 12-14, 2015
(Flooding, Hail, Tornadoes, Wind)
States: Illinois, Indiana, Kentucky, Minnesota, Ohio, Wisconsin and Possibly Other Areas
Catastrophe Serial No. 88


Companies sending unlicensed adjusters to Kentucky to assist with the claims from the wind and thunderstorm event July 12-14, must complete Form 8307 to register the unlicensed emergency adjusters with the Department of Insurance. The form must be completed and submitted by the insurer, not the individual adjuster or other entity. Form 8307 is submitted electronically through the insurer’s eServices account on our website at http://insurance.ky.gov. Click on the word eServices in the upper right corner to login. Insurers who do not have an eServices account should contact the Department’s Information Systems Help Desk at DOI.ISHelpDesk@ky.gov for assistance.

Source: 

08 March 2015
Notice Issued to Protect Oklahomans Who Have Earthquake Insurance

Notice Issued to Protect Oklahomans Who Have Earthquake Insurance

OKLAHOMA CITY – The Oklahoma Insurance Department is taking a proactive step to protect Oklahomans who buy earthquake insurance. Today the Department released a bulletin to property and casualty insurance companies to address important issues surrounding earthquake insurance. 

“We want to make sure everyone is clear on earthquake insurance,” said Oklahoma Insurance Commissioner John D. Doak. “Oklahomans need to know what they are buying. Insurers need to know my expectations regarding the interpretation of polices.  And adjusters need to know how to evaluate an earthquake claim.”
09 February 2015
Don’t Mess With Texas Adjusters In Hail Damage Claims

Don’t Mess With Texas Adjusters In Hail Damage Claims

Texas hail claim policyholder lawyers, like many plaintiffs’ lawyers, clearly prefer to be in state court rather than federal court. To accomplish this and prevent the defendant insurer from properly removing the lawsuit to federal court, Texas policyholder attorneys simply sue the adjuster (who, like the policyholder, is almost always a Texas resident). This common act of gamesmanship ostensibly destroys the complete diversity of citizenship required for federal court diversity jurisdiction, allowing the policyholder to litigate its hail damage claim in state court.
08 August 2014

Declaration From The State Insurance Commissioner Regarding Assistance Of Nonresident Unlicensed Adjusters

Pursuant to Hawaii Revised Statutes (“HRS”) § 431:9-201(b), Insurance Commissioner Gordon I. Ito has determined that nonresident adjusters can operate in the state without a Hawaii license to assist with the anticipated amount of work that could be more than current capacity in the islands. 

The Insurance Division wants to ensure that adjusters and insurance companies will be able to respond to the homeowners' needs within a reasonable time.  Nonresident adjusters must comply with the following in order to operate in the state without a license pursuant to this statute for up to 30 days from the date of registration:  see the attached pdf for additional details

06 June 2014
Texas Department of Insurance - COMMISSIONER'S BULLETIN #B-0014-14

Texas Department of Insurance - COMMISSIONER'S BULLETIN #B-0014-14

TO: ALL COMPANIES, CORPORATIONS, EXCHANGES, MUTUALS, RECIPROCALS, ASSOCIATIONS, LLOYDS, OR OTHER INSURERS WRITING PROPERTY AND CASUALTY INSURANCE IN THE STATE OF TEXAS AND TO THEIR REPRESENTATIVES AND AGENTS, AND TO ADJUSTERS, PUBLIC ADJUSTERS, ROOFING CONTRACTORS, AND THE PUBLIC GENERALLY

RE: House Bill 1183

 The Texas Department of Insurance issues this bulletin to remind insurers, insurance adjusters, and public insurance adjusters that the 83rd Texas Legislature (2013), enacted House Bill 1183, effective September 1, 2013, which establishes prohibited conduct of insurance adjusters, public insurance adjusters, and roofing contractors. 
29 April 2014
NCDOI Bulletin 14-B-03

NCDOI Bulletin 14-B-03

The purpose of this bulletin is to outline procedures your company will need to follow if a catastrophic event were to occur in North Carolina. NC Emergency Management staff will not allow any adjuster access to a declared disaster area unless the adjuster is carrying proper identification. 
 
23 March 2011
Texas HB 272 -  Relating to the operation of the Texas Windstorm Insurance Association

Texas HB 272 - Relating to the operation of the Texas Windstorm Insurance Association

Highlights from the Bill

Deadline for Filing Claim: (1)require an insured to file a claim under the policy not later than the first anniversary of the date on which the damage or loss that is the basis of the claim occurs; The commissioner, on a showing of good cause by a person insured under this chapter, may extend the one-year period described by Subsection (a)(1) for a period not to exceed 90 days.

The association may not pay or settle a claim described by Subsection (a) unless the person filing the claim provides evidence satisfactory to the association that, on the date of the loss that is the basis of the claim, the property insured under the association policy was also covered by a flood insurance policy in the amount required for issuance or renewal of the association policy under Section 2210.203(a-1).
 
Not later than the 30th day after the date a person insured under this chapter files a claim with the association, the association shall provide the person notice of whether the claim is accepted or denied and, if the claim is accepted, a written appraisal of the damage to the insured property

 

19 July 2007

Multiple Peril Insurance Act of 2007 - HR 920

To amend the National Flood Insurance Act of 1968 to provide for the national flood insurance program to make available multiperil coverage for damage resulting from windstorms or floods, and for other purposes.

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