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    CADO Flood\NFIP Support Page

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    This page provides information and resources related to the handling of flood claims.

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    Some information found on this page

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    On the National Flood Insurance Program (NFIP) Claims Manual
    On Renewing/Obtaining Flood Control Number
    NFIP Fee Schedule

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    Significant Flood Events include ...

    ——Source: NFIP

    Hurricane Katrina (2005) with 208,348 Paid Losses
    Hurricane Sandy (2012) with 114,846 Paid Losses
    Hurricane Harvey (2017) with 92,385 Paid Losses

Flood Damage

National Flood Insurance Program (NFIP) Claims Manual

Links to the current edition and previous editions of the NFIP Claims Manual.

Effective October 1, 2021
Table of Changes to the 10-2021 Manual
Effective May 1 2020
Effective June 1, 2019
Effective August 30, 2018
Effective September 2, 2013
The "read more" link will take you to the source the manuals, please check the Claims Manual section on that page,

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Colorado Flooding

Renewing/Obtaining Flood Control Number

Adjusters seeking to maintain their active registered status must attend an NFIP Claims Presentation each calendar year. Use the read more link for information about the qualification process or to contact the Bureau & Statistical Agent. Source: NFIP .

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Flooding

NFIP Fee Schedule

You can check current edition and previous editions of the NFIP Claims Manual for the Adjuster Fee Schedule that applies.  It's based on the Date of Loss. The current edition has an Effective October  1, 2021. See Section 2 of the current Addition which states; 1. Adjuster Fees FEMA uses the current NFIP Adjuster Fee Schedule to make payment to insurers; the insurers, in turn, make payment to the adjusters. • Current Adjuster Fee Schedule effective August 24, 2017 (See Appendix A). • For ICC claims, use the ICC fee schedule, effective September 1, 2004 (See Appendix B)

Fee Schedule

NFIP Adjuster Fee Schedules – Alternative Fee Schedule

CADO Admin
/ Categories: Flood, NFIP, Flood

To apply to claims reported with a date of loss of September 17, 2022, and later.

The information below comes the WYO Bulletin W-22007 issued 10/1/2022

"The Fiscal Year (FY) 2022 WYO Financial Assistance/Subsidy Arrangement (“Arrangement”) at IV.C.2 authorizes the Federal Emergency Management Agency (FEMA), in its sole discretion, to authorize the use of an alternative Fee Schedule to ensure the availability of qualified insurance adjusters during catastrophic flooding events.

Due to the catastrophic flooding from Hurricane Fiona in Puerto Rico, and the catastrophic flooding from Hurricane Ian in Florida, in accordance with IV.C.2 of the Arrangement, FEMA exercises its discretion to implement a catastrophic fee schedule. FEMA will implement the 2023 NFIP Standard Adjuster Fee Schedule announced in Bulletin w-22001 to apply to claims reported with a date of loss of September 17, 2022, and later. FEMA is issuing this bulletin to ensure quality customer service in these extreme circumstances.

FEMA understands that early implementation of the new fee schedule requires companies to make additional system changes. Pivot will be ready to accept the new fee schedule.

Please distribute this information to the appropriate personnel in your organization. Contact the Claims Branch at fema-fidclaimsmailbox@fema.dhs.gov if you have any questions.

Attachments:
FY22 Alternative Adjuster Standard Fee Schedule
FY22 Alternative ICC Fee Schedule "

The bulletin is available to download below and a link to the bulletin is also provided.

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Need Flood Adjusters


Need Flood Adjusters? Click here to see those that report they are NFIP Certified  Adjusters please check and update your information if needed.

WYO Company Bulletins

Source: The National Flood Insurance Program | FloodSmart | NFIPServices

Follow these links to see all WYO Bulletins and to check on new Bulletins:  All 2022 Bulletins | All 2021 Bulletins
 

Flood Losses

Below is a link to a FEMA page that provides reports that can be downloaded which provides flood insurance losses per state.The table on that page includes open claims, closed claims, and claims closed without payment.

 
Below is another link that takes you to a page on the  Insurance Information Institute, Inc. website that provides Flood Statistics.

Flood Adjuster Capacity Program Manual

This manual has publish date of July 2019, here is a summary from the manual.

"FEMA is dedicated to increasing the nation’s disaster resiliency. To this end, FEMA’s NFIP is working hard to increase the number of households and businesses that are protected by flood insurance. As the flood insurance policy count grows, FEMA will need to maintain a high level of customer satisfaction throughout the claims process. To make this possible, FEMA has initiated the Flood Adjuster Capacity Program (FACP) and is partnering with WYO Companies, independent adjusting firms, and individual adjusters to increase the number of claims adjusters who are trained and available to help NFIP policyholders after flood events. The FACP will work to strengthen and enhance recruitment, training and professional development for claims adjusters nationwide."

Here is a link to the manual

Discounted Aerial Measurements

Additional Resources


NFIP Training Available Online

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The NFIP offers free online courses in basic and advanced flood insurance topics through the FEMA Emergency Management Institute. NFIP...

NFIP Dwelling Form

CADO Admin
Subject: Policy: NFIP Dwelling Form Description: Quote from FEMA; The Dwelling Policy Form may be issued to homeowners,...

Flood Discussions

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