Not Paying there adjusters
|
Logged in as: Guest
|
NOTICE: We are no longer using this forum for discussions. Please follow the links to the new forums.
Catastrophe Central-The Adjuster's Forum : Community Center- Forums
New Site Registration : New Site Login
Login  | |
|
Not Paying there adjusters - 2/19/2006 6:02:02 AM
|
|
|
waautoappraiser
Posts: 1
Joined: 4/19/2004
Home base: Graham, WA
Status: offline
|
I was just wondering if any one else got worked over by the Worley Company in LA this past year? I have talked with several adjusters that have not been paid on the claims they worked. only paid for SF day rate. Lawsuit?
< Message edited by Linda -- 2/21/2006 8:40:56 AM >
|
|
|
|
RE: Worley Company Not Paying there adjusters - 2/19/2006 11:20:16 AM
|
|
|
linloy
Posts: 174
Joined: 5/30/2005
Home base: Oklahoma and Florida
Status: offline
|
Have you talked to Worley? If so what was their reply? I have not worked for them but they seem (from other posts on this site) to have a decent reputation with many posters here at Caddo.
|
|
|
|
|
RE: Worley Company Not Paying there adjusters - 2/19/2006 11:23:41 AM
|
|
|
givemeroofs
Posts: 301
Joined: 4/19/2004
Home base: Houston, Texas
Status: offline
|
quote:
ORIGINAL: waautoappraiser
I was just woundering if any one else got worked over by the Worley Company in LA this past year? I have talked with several adjusters that have not been paid on the claims they worked. only paid for SF day rate. Lawsuite?
Perhaps they are holding some files pending grammar and spelling corrections.
What is their response when you ask about your check?
< Message edited by givemeroofs -- 2/19/2006 11:34:46 AM >
|
|
|
|
|
RE: Worley Company Not Paying there adjusters - 2/19/2006 11:57:31 AM
|
|
|
Gale
Posts: 736
Joined: 4/19/2004
Home base: Murray, KY
Status: offline
|
Scott, as one that supports adjusters instead of being in the trenches like you it must be discerning to not receive the money you understand to be due you.
One thing I have observed in working with many adjusters, adjusting companies and carriers is that when you have a company like Worley showing up at industry related events presenting a very professional image and very professional adjusters speaking highly of their experience in working with Worley then there is likely to be some more or less professional reason for non payment of any file.
|
|
|
|
|
RE: Worley Company Not Paying there adjusters - 2/19/2006 3:18:41 PM
|
|
|
Wes
Posts: 616
Joined: 4/19/2004
Home base: Deerfield Beach, FL
Status: offline
|
Worley has a top notch reputation. We would need to hear both sides of the facts on this situation.
|
|
|
|
|
RE: Worley Company Not Paying there adjusters - 2/19/2006 3:30:47 PM
|
|
|
trader
Posts: 1200
Joined: 4/19/2004
Home base: Houston, TX
Status: offline
|
Why dont you ask Worley to submit this "dispute" to binding arbitration. ?
|
|
|
|
|
RE: Worley Company Not Paying there adjusters - 2/19/2006 3:57:37 PM
|
|
|
Catmandale
Posts: 48
Joined: 4/19/2004
Home base: Bakersfield, CA
Status: offline
|
"I was just woundering if any one else got worked over by the Worley Company in LA this past year? I have talked with several adjusters that have not been paid on the claims they worked. only paid for SF day rate. Lawsuite?"
Only paid for SF day rate?
Is it possible these individuals thought the day rate was a payment towards commission?
Dale
|
|
|
|
RE: Worley Company Not Paying there adjusters - 2/19/2006 5:30:40 PM
|
|
|
richc222
Posts: 4
Joined: 4/19/2004
Home base: Marshall, Tx
Status: offline
|
Worley has an innovative solution to your dilemna. Go to the page you would ordinarily invoice, prior to logging in, check the bottom left of that portion for the area where you can view your invoices and checks for same. Worley has always paid me, and provided excellent support when I was starting.
Good Luck, Rich
|
|
|
|
|
RE: Worley Company Not Paying there adjusters - 2/19/2006 10:14:24 PM
|
|
|
RedSupraT
Posts: 272
Joined: 10/31/2004
Status: offline
|
I've never worked for anyone but Worley since going IA. I've been paid promptly every week. Why don't you just call them instead of making a post like this. You'll get the problem resolved much faster.
JeffM
|
|
|
|
|
RE: Worley Company Not Paying there adjusters - 2/20/2006 8:17:39 AM
|
|
|
MAYDAY DAVE
Posts: 24
Joined: 11/14/2005
Status: offline
|
First of all, did you work for Worley ? Were you not paid for work you COMPLETED for them ? Is this a personal experience...if so state it in that context. There are always RUMORS out there....STICK TO THE " JOE FRIDAY" APPROACH...JUST THE FACTS !!
I'M SURE THAT ED OR MIKE WORLEY WOULD GLADLY TAKE YOUR CALL TO CLARIFY OR RECTIFY ANY PROBLEM YOU MIGHT HAVE.
|
|
|
|
|
RE: Not Paying there adjusters - 2/20/2006 4:07:21 PM
|
|
|
Medulus
Posts: 366
Joined: 4/19/2004
Home base: Lake Ariel, PA
Status: offline
|
My experience of working for Worley is that, just like they contracted with me, they paid me 65% of billings for which they had been paid. I could go to their website and see which files were paid and which were pending. I was paid within two weeks for files they had been paid for . My most recent assignment for them was January 2004. Hard to believe they changed drastically since then.
Things that are not Worley's fault:
1. The carrier hasn't paid them yet. I had a file that billed at $17,000.00+ that took the carrier six months to pay. They paid every penny eventually, and I then got paid within two weeks.
2. The carrier sent the file back for revision or re-inspection.
3. The bank put a 10 day hold on the check (This was my problem with my FORMER bank). Although an available direct deposit system would have helped this.
Things that are Worley's fault:
1. Computer glitches. I had one of those while working for Worley, as well. This one was a bit elusive. Consequently when I tried to get my check overnighted to me, the system didn't record it. Worley assumed that I had not made the request like I said. I assumed Worley was ignoring my request. We eventually got it straightened out, but my wife and a clerical person at Worley had some words over it first. Consequently my checks were taking a week to reach me before my FORMER bank put the ten day hold on the money (Fifth Third Bank, you know who you are. If I ever choose to do business with Fifth Third Bank again, someone just take me out and kick me in the head.).
I suggest you call Worley and find out what the problem is.
_____________________________
Steve Ebner
"With great power comes great responsibility." (Stanley Lieber, Amazing Fantasy # 15 August 1962)
|
|
|
|
|
RE: Not Paying there adjusters - 2/20/2006 5:19:37 PM
|
|
|
Dimechimes
Posts: 256
Joined: 11/3/2005
Home base: Destin, FL and Franklin, TN
Status: offline
|
Quote from Medulus above:
Things that are not Worley's fault:
1. The carrier hasn't paid them yet. I had a file that billed at $17,000.00+ that took the carrier six months to pay. They paid every penny eventually, and I then got paid within two weeks.
2. The carrier sent the file back for revision or re-inspection.
****************************
I sure agree...
Working as a staffing firm, we have received hundreds of resumes from adjusters replying to CADO ads this season. At first I was shocked to see resumes coming in from adjusters who had worked for large vendors who were looking for placement with new companies due to non payment issues.
I am past the shock and now truly dismayed after this scene has been repeated many many times. When I speak to these adjusters, they 9 of 10 times tell me this had never happened to them with the same firms until the past two storm seasons.
I just had the opportunity to read an email from a vendor stating that they had 3200 UNPAID claims from carriers as they are running so far behind thus adjusters are not paid who had signed contracts with vendors who don't pay until they are paid by the carrier.
I well recall the 2004 season, working as a cat manager for a vendor, and getting calls 3-4 months AFTER our submission of files approved asking for minor revisions such as "remove the 3 ft of baseboard your adjuster forgot to take out in the door opening when he allowed to paint the baseboard " and that may have been the only error found in the estimate.(this is a true example) The adjuster was long gone from the storm, extra reinspection minimum fees had to be paid to the new adjuster to reinspect claims that did not result in increased estimates, you know the drill. It was overwhelming as the majority of these requests came in at the same time- when the Florida Dept of Insurance put deadlines on settlement checks to policyholders forcing carriers to complete hundreds of long overdue file reviews..
Can you imagine if a policyholder knew their settlement was held up an additional month to take an entry of 3ft of paint out of an estimate when the salaries of those involved were much greater than any reduction in the estimate was worth!
My point... this is widespread- from what I am seeing it is not confined to one vendor but happening throughout the industry. The carriers are months behind processing claims thus vendors are months behind paying adjusters. Vendors often are not staffed to handle the overload of file reviews and invoicing issues the extra workload requires of their file examiners and accounting departments nor are the carriers.
As pointed out by other posters, and in my experience in management, there are valid times for non payment of fee bills such as poor file handling. However, I have friends this year with over 20 years experience as independents who are out payments still not released from large commercial losses from 2004 as well as files from the beginning of the 2005 storm season(files exceeding 100 in numbers). These people are not just CADO friends that I say are good adjusters due to postings or friendships but people I have also managed and can objectively say provide quality completed assignments.
The vendors have no one to complain to as complaints against carriers would blacklist them from additional work from the carriers just as adjusters are afraid to complain due to fear of being blacklisted from assignments from vendors.(These statements have been made to us repeatedly)
What is it going to take to get staffing staightened out so you can get paid? I don't have the answers, but Insurance journal articles are needed to investigate and increase awareness of this issue and provide fair/balanced publicity regarding the crisis facing our industry with vendors and independents who cannot work as dedicated professionals without getting paid. Folks are going to leave this industry in vast numbers if this doesn't get resolved soon further hurting policyholders who have suffered so much.
< Message edited by Dimechimes -- 2/20/2006 7:38:44 PM >
|
|
|
|
|
RE: Worley Company Not Paying there adjusters - 2/20/2006 7:26:51 PM
|
|
|
RedSupraT
Posts: 272
Joined: 10/31/2004
Status: offline
|
quote:
ORIGINAL: givemeroofs
quote:
ORIGINAL: waautoappraiser
I was just woundering if any one else got worked over by the Worley Company in LA this past year? I have talked with several adjusters that have not been paid on the claims they worked. only paid for SF day rate. Lawsuite?
Perhaps they are holding some files pending grammar and spelling corrections.
What is their response when you ask about your check?
Best reply of 06'!
|
|
|
|
|
RE: Not Paying there adjusters - 2/20/2006 7:34:47 PM
|
|
|
trader
Posts: 1200
Joined: 4/19/2004
Home base: Houston, TX
Status: offline
|
This post makes it sound like the present way of doing catastrophe claims "is broke" and needs to be replaced. Changes are coming about this week and all the weeks to follow.
|
|
|
|
|
RE: Not Paying there adjusters - 2/20/2006 10:55:45 PM
|
|
|
adjustorlando
Posts: 34
Joined: 5/11/2005
Status: offline
|
Have never worked for Worley so I can't comment on their reputation.
The post from "Dimechimes" about claims and fee bills being held up for 3' of baseboard painting is not all that uncommon an occurrence, especially for certain large property carriers based in the state capital of a southern "sunshine" state. I've seen files kicked back for $25 worth of drywall. Seems a bit ludicrous in a storm situation to be so nit picky when people are in need. And it affects not only the insured's prompt settlement, but also the vendors payment and, in turn, the field adjusters livelihood..
My suggestion: get a list of the files you worked and submiited yet remain unpaid. Communicate this list to Worley via e-mail, fax, phone, whatever. Ask them why you haven't been paid, and provide you IN WRITING the reason or reasons for non payment. If it is a problem with your work product, see if you can make the necessary corrections and resubmit. If it is a problem with Worley not getting paid by the carrier, there's not much you can do at this point as their hands are tied to some extent. If that's the case, then it's not Worleys fault..If your work product is acceptable, and Worley has been paid by the carrier, then it sounds like a Worley problem.
Good luck. And don't burn any bridges. Unless you've got a boat waiting on the right side of the river.
|
|
|
|
|
RE: Not Paying there adjusters - 2/21/2006 12:03:22 AM
|
|
|
katadj
Posts: 684
Joined: 4/19/2004
Home base: New Hope, PA
Status: offline
|
Just a quick note to Dimechimes, et al.
The scenario you described is indicative of the lack of knowledge of the file examiner, or just plain, out and out, bad claim procedure by the carrier.
Anyone that has ever installed base molding knows it comes in certain lengths, and the cut off is waste, which is disposed of.
Yet the carrier wishes to take credit for the exact lengths installed and lend no credence to the actual costs. If the costs were to exceed the "guidelines" price they would also kick back the file.
The pricing issues always come into play, molding costs of say 1.10 a LF, and you buy 4-12 ft pieces for a total of $52.80 and then have to dispose of 25% DUE TO THE SIZE OF THE ROOM 10X 10, less the door openings, where is the waste factor accounted for? Or for that matter the priming and painting.
These carriers had better get up to speed and use qualified construction personnel to examine their files or surely the PA and Attorney's will have a field day, one day.
_____________________________
"Excellence often first appears as error. It is only in retrospect that wisdom emerges from ignorance and success from failure." Abraham Lincoln
|
|
|
|
|
RE: Not Paying there adjusters - 2/21/2006 12:20:45 AM
|
|
|
Medulus
Posts: 366
Joined: 4/19/2004
Home base: Lake Ariel, PA
Status: offline
|
I once had a file turned back because I replaced a window screen but forgot to put in the "remove" operation. Nor did I explain in my log notes that the window screen was already blown out by the wind (though there was a photo of the missing screen).
_____________________________
Steve Ebner
"With great power comes great responsibility." (Stanley Lieber, Amazing Fantasy # 15 August 1962)
|
|
|
|
|
RE: Not Paying there adjusters - 2/21/2006 9:34:00 AM
|
|
|
tonyd46
Posts: 36
Joined: 4/19/2004
Home base: Bacliff, texas
Status: offline
|
Has anybody thought of orginazing us into a union that will fight for us and also provide health benifits to us as a group?
|
|
|
|
|
RE: Not Paying there adjusters - 2/21/2006 10:33:26 AM
|
|
|
olderthendirt
Posts: 567
Joined: 4/19/2004
Home base: homeless
Status: offline
|
Check past posts won't happen.
_____________________________
Still sliding down the razor blade of life
|
|
|
|
|
RE: Not Paying there adjusters - 2/21/2006 10:51:44 AM
|
|
|
Gale
Posts: 736
Joined: 4/19/2004
Home base: Murray, KY
Status: offline
|
Tony, you are perhaps heading in the right direction in thinking something needs to be done to improve life for the adjuster. Look at ways you and others could actually turn adjusting into a profession.
|
|
|
|
!! You are viewing a post in the forum archive.
NOTICE: We are no longer using this forum for discussions. Please follow the links to the new forums.
Catastrophe Central-The Adjuster's Forum : Community Center- Forums
New Site Registration : New Site Login
 New Messages |
 No New Messages |
 Hot Topic w/ New Messages |
 Hot Topic w/o New Messages |
 Locked w/ New Messages |
 Locked w/o New Messages |
|
Post New Thread
Reply to Message
Post New Poll
Submit Vote
Delete My Own Post
Delete My Own Thread
Rate Posts
|
|
User Agreement | Privacy Statement| Contact |Copyright 1995 - 2006 CatAdjuster.org. All rights reserved.
0.141
|
Printable Version
