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Justin -> RE: Request for Information for Magazine Article (8/12/2006 9:37:16 PM)
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What is a professional? A profession is an occupation, held by an individual, which requires training, knowledge, licensing, has a code of ethics, and in many instances has certifications associated with it’s practice. Classically, there were three original professions; ministry, medicine, and law. These three held to the outline above and each were required to perform an oath to their ethics, or “profess to their standards”.
A professional fisherman for example, is one who receives money for participation in his sport, but his sport is not considered a profession. However, a member of a profession is considered a professional, even if performing his job without benefit of remuneration.
Are adjusters professionals? This question goes directly to the heart of their conduct and deportment. Certainly, we would hope that all adjusters would present themselves in this manner. This really leaves the decision up to the individual. If you feel, speak, act, and present yourself as a professional, who can question your status as such. The very act of adjusting and it’s complete description require complete professionalism in every act and deed you execute throughout your claim handling process. To do any less, would bring disgrace and possibly other actions to bear.
Today there are hundreds of occupations, which are considered professions, and are staffed by professionals. I submit that the adjusting occupation is one of them as it meets the criteria first mentioned above.
Certainly, we must agree, when an Insurance Company sends an adjuster, as it’s representative, to determine the cause, coverage, cost (3-C’s) on their behalf, with a client who has paid them for their services, they most certainly REQUIRE a professional in every respect.
Certainly, we must also agree, the individual accepting this “assignment” must also consider himself/herself as a professional, or must as a matter of conscience refuse the assignment.
Ultimately, the decision on whether you are a professional, or not, rests with your knowledge, attitude, and ability to perform your adjusting duty to the high standards the industry requires.
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