RE: state farm insurance company
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RE: state farm insurance company - 8/26/2006 9:00:17 AM
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heretodaygonetomorro
Posts: 30
Joined: 8/18/2006
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I will withhold further comment on this issue until Ms. Ward has an opportunity to further explore any connection with the blog post and Matt Houchens.
< Message edited by heretodaygonetomorro -- 8/26/2006 11:40:33 AM >
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RE: state farm insurance company - 8/26/2006 9:02:01 AM
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beumelc
Posts: 16
Joined: 4/19/2004
Home base: N Charleston, sc
Status: offline
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I found interesting that the story showed a photo of the Shred-it truck as proof of something bad going on. Any one who has worked for State Farm as an independent or staff knows They are very picky about keeping there insureds personal information private. Any peice of paper with a policy holders personal information like phone numbers, policy number, claim number, etc that is not part of the file must be shredded. This is not a bad thing but a good thing. It helps keep all those dumpster divers out there from commiting fraud and identity theft. Anyone concerned with these issues should applaud State Farm for this. They controll the policy holders personal information better than any other company I have worked for.
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RE: state farm insurance company - 8/26/2006 9:15:47 AM
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ALANJ
Posts: 108
Joined: 4/19/2004
Home base: BIRMINGHAM, AL
Status: offline
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Gale:
To answer your question a few pages back. I think a MS jury will loves these girls and if they didn't have "something" D. Scruggs would have never let them on TV. "Every" claim in MS that had any type of engineering report will now be litigated. I know that is now the intent of my little group. I have personaly seen seen several engineering reports which ignored any and all of the wind damage to the dwelling. Blue roofs on every house in the neighborhood but "no wind damage" to our clients house. Sad but true.
Maybe this is a wake up call for the entire industry. One thing that has been sailing under the radar is all the class action lawsuits which has been filed. Try to settle a claim when the next hurricane hits after all this.
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RE: state farm insurance company - 8/26/2006 10:33:50 AM
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olderthendirt
Posts: 570
Joined: 4/19/2004
Home base: homeless
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Red has been red handed for being fiesty and Matt has been lynched by the mob, ah thats life at CADO nowadays. And sorry, the whole Cletus thing is no longer cute or funny (IMO).
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Still sliding down the razor blade of life
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RE: state farm insurance company - 8/26/2006 10:47:11 AM
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mcmoore
Posts: 28
Joined: 4/27/2004
Home base: Leesburg, FL
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"Red has been red handed for being fiesty and Matt has been lynched by the mob, ah thats life at CADO nowadays."
Exactly why I read these forums daily but am very reserved in my posting. Thanks to everyone that keep the subject's on topic and make helpful and informing statements. I've been a full time cat adjuster for 15 years and have plenty of sarcasam to aim towards specific elements of our industry but I realize that will fix nothing. I'd rather adhere to the concept that if I'm not part of the solution, then I'm part of the problem.
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RE: state farm insurance company - 8/26/2006 11:05:04 AM
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jsg121850
Posts: 6
Joined: 5/15/2005
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Nicely said Mcmoore.
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RE: state farm insurance company - 8/26/2006 11:23:18 AM
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Dimechimes
Posts: 256
Joined: 11/3/2005
Home base: Destin, FL and Franklin, TN
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I am trying to reach Mat now. I can tell you that the post on the 20/20 does not track whatsoever with the Mat Houchens I know. If any of you DID NOT post on 20/20 then you don't know that you simply enter the name you want to use and the email address you want to use. ANYONE could have made that entry. Mat has been a strong supporter of CADO and of ClaimSmentor. I would strongly encourage those of you who are posting negative comments about Mat or ClaimSmentor to please stop. I would also request that you go to the CADO archives and read the history of the mentoring project and those that tried to destroy it. To stop any type of conflict, Mat created the ClaimSmentor site with his own funds and his own volunteer hours so we could continue the mentoring effort and help trainees. Mat does not condone negative posts on our site and would certainly not be encouraging folks to come in here and post negative comments. It is interesting that some of the worst comments in this thread are by folks that do not show their real id/name on their CADO profile yet they seem to have quite an avid intent on turning this thread about state farm into a slam on Mat. Hmmmmmmm.....that says quite a bit. I will encourage mat to write 20/20 and demand the ip address of the poster of that comment if he verifies he did not do so.
It's also interesting that yesterday was Mat's birthday and it is quite doubtful he would be spending his 21st birthday posting negative comments on 20/20.
Roy- I am specificially requesting either you delete these slanderous comments about Mat from unknown adjusters and from CADO regarding ClaimSmentor. This is obviously more of the same which you are well aware of that goes on "behind the scenes" just coming to the surface again from individuals continually trying to destroy the ClaimSmentor project.
Anyone who has worked with Mat continuously over the last 8 months at ClaimSmentor knows that he dedicates well over 20-40 hours per week in volunteer time supporting the site and this is truly unfair to attack his character.
We will post when he gets the IP address from 20/20 on the id of the poster who used his name.
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RE: state farm insurance company - 8/26/2006 12:02:56 PM
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malvi
Posts: 57
Joined: 5/25/2006
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People believe what they want to believe, unfortunately many chose to believe the worst of others. Perhaps because of of their own character and moral fiber (or lack thereof).. It is my opinion that if someone is making a negative post regarding a specific person or company he/she should at the very least have to disclose his or her identity. If one lacks the courage to say things openly allowing others to know what one said, whatever information he or she may have is not worth disseminating.
Debbie:
I am sorry this is happening, and for whatever it is worth, I support your requests that the comments about Claims Mentor and/or Matt should be deleted (at least for now). Malvi Lennon
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malvi
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RE: state farm insurance company - 8/26/2006 12:17:44 PM
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Janice_Toll
Posts: 78
Joined: 4/19/2004
Home base: Austin, AR
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Dimechimes,
I hope that you do not think that my posting this information was to discredit Mat. It was done to call his attention to the post on the ABC site and in order for him to have the opportunity to confirm or deny that he was indeed the poster.
I agree with you, neither Mat nor any one else should be discredited prior to all the facts being known. The same thing is being done to Mat (here on this forum) as is being done to State Farm on the ABC site.
_____________________________
Janice R. Martin-Toll
You rest, you rust!
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RE: state farm insurance company - 8/26/2006 12:47:39 PM
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Dimechimes
Posts: 256
Joined: 11/3/2005
Home base: Destin, FL and Franklin, TN
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Janice- thanks for your comments. I knew that wasn't your intention and I agree only Mat can answer as to whether or not he made the post and the ABC site can verify the ip address the post was made from and I feel certain Mat will pursue that information if he in fact did not make the post.
Think about it..does it make sense a MAN would dedicate his free time to helping others in a positive nature then defeat his entire purpose of creating ClaimSmentor for us so there would NOT be negative posts made then request folks read and post negative comments in forums. I don't think so.
Racko and Hereto- I appreciate the fact you deleted your comments and will reserve comments until Mat has an opportunity to speak.
Roy- thanks for your support of ClaimSmentor. Please do not judge Mat without TALKING to him personally. Pm me and I will provide you with his personal contact information.
Mat is a good guy from all of his efforts I have witnessed on a DAILY basis- he has been available 7 days a week 24/7 to address site admn needs on our site and I just do not believe that would be his post but he is an individual entitled to his opinions and can address his own actions if he did make the post.
Thank you all for further refraining from slandering him and our site.
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RE: state farm insurance company - 8/26/2006 1:10:25 PM
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givemeroofs
Posts: 303
Joined: 4/19/2004
Home base: Houston, Texas
Status: offline
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Perhaps getting this back on topic...
Several folks are claiming that their work product was changed without their consent or knowledge.
If I write a report for wind damage, and someone comes after and corrects my assessment without my consent or knowledge, we are going to have a problem.
It seems to me getting 3 different engineering reports for the same loss is excessive. It looks like someone was shopping for their own desired outcome.
I still cannot believe that SF did not send an informed person to make a statement on behalf of the company.
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RE: state farm insurance company - 8/26/2006 1:21:22 PM
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Tom_Toll
Posts: 560
Joined: 4/19/2004
Home base: Austin, AR
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I signed on to Claims Mentor a while back and after reviewing their set up and am personally satisfied that their intention is gracious and honorable. I am now a registered member of Claims Mentor. I will help them as long as I am able to.
I am anxious for Matt to make a comment. Anyone's post on the 20/20 blog can be manipulated, using someone elses name. I would not think Matt would make a post such as appears on the blog, as it would be self destructive.
I recorded and have reviewed the 20/20 article and am disturbed by some of the mannerism's of these two women. I have studied pyschology for years. Something is just not right about their presence, nor deameanor. I have worked State Farm claims for longer than many of you are in age. No one at State Farm has ever asked me to manipulate a claim, change reports, or deny a covered loss. Quite the contrary, when they feel you have not covered all aspects of the claim, they have asked that the estimate be revised in favor of the insured.
ABC has been known to manipulate facts to sensationalize their pieces. I just have an uneasy feeling about the whole broadcast. Is it fact or fiction? Only time will tell, but I believe it is pure fantasy and attempted manipulation by an Attorney, a US Senator, and two women. If its wind, its wind, if its flood its flood, pure and simple. That area experienced more tidal surge (flood) than they had ever seen in their history. Janice and I were heart broken when we went back to that area couple of months ago. Magnificent homes that we loved to look at were just shaved from the earth. You could see the tidal patterns in the soil, so it obvious that tremendous surge just literally shaved everything in sight.
I still do not understand how intelligent people do not recognize that living on the edge of the water does not put them in harms way when a large hurricane approaches. Why did not all of them have flood coverage. That remains a mystery to me.
< Message edited by Tom_Toll -- 8/26/2006 5:47:53 PM >
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RE: state farm insurance company - 8/26/2006 1:51:00 PM
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PORTASATGUY
Posts: 338
Joined: 9/15/2005
Home base: Homeless
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I think seriously that there is an alterior motive, and likely is money as many of you have said. SF has always been a very ethical compnay, and Always has there been mountains of paperwork, and all in the best interest of what is right, The information that is printed is very sensitive and they have a fiduciary obligation to shred information of their Clients. and is typical with any carrier. Of course the documentaries will most always try and expose a scandal, and show one side of the story.
Most all Adjusters I know personally, are very true and honest with their scopes of loss. And is very suprising to me that if you live in any type of 100 year flood plane you will procure Flood insurance, and most of the time the lendor will mandate this as apart of their agreement to lend.
SF being a "MUTAL" company has a further fiduciary obligation to represent the owners of the company "THE POLICY HOLDERS" and it does not make any scense to me? They are in the business of collecting premiums and paying claims. AND NOT DENYING CLAIMS. As far as my opinion is concenerd, SF is not only umung the TOP CArriers in the World, but as well a team of true professionals, with a Quality controll team second to NON!
for whatever its worth...........................My 2 cents :-)
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Life is short LIVE IT!
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RE: state farm insurance company - 8/26/2006 2:12:50 PM
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Dimechimes
Posts: 256
Joined: 11/3/2005
Home base: Destin, FL and Franklin, TN
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To stormadj who posted this:
I've worked many storms as an Independent Adjuster for State Farm & have always been instructed to make sure all damage is included in the Estimate. Always give the Customer the benefit of the doubt & I have never been asked to do anything dishonest or unfair. State Farm (like every other Insurance Company) has re-insurance, but if the damage isn't covered, it isn't covered.
I've been a staff Adjuster for the last 5 years & just wanted to let everyone here know, an Email is out company wide looking for staff volunteers to handle cat claims. The company doesn't want to use Independent Adjusters any more due to "Customer Service issues". Guess you can all thank the 2 ladies on 20/20 last night for that. *************************************** I remember when we used staff employees during HUGO to handle claims when we did not have enough staff. I had a team of 11 underwriters. We put them through a rush intensive program and I have to tell you, they were GREAT. They listened to all instructions, they followed file samples and directions and were very intent on doing a good job. I am not surprised at all if they had to take this stance but it is unfortunate to ALL of the great Independents out here who do try to do the honorable thing and also understand the privacy issues required of independents servicing carriers claims needs.
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RE: state farm insurance company - 8/26/2006 2:33:42 PM
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mh0825
Posts: 587
Joined: 8/31/2005
Home base: Gainesville, FL
Status: offline
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quote:
ORIGINAL: Janice_Toll
Posted on the ABC comments:
"Tell "THEM" (adjusters and insurance companies)what you think by posting your comments to "THEIR PRIVATE FORUM"
Oh, and while you are there, look around and find "Cletus The Adjuster". THESE are the kinds of people who are handling YOUR claims.
Visit the Online Forums
Posted by: Gustbuster | Aug 25, 2006 5:15:19 PM
MHouchens@southernadjusting.com "
"MH0825", is this you?
No this is not me and I think we can all figure out who this is if we all think about it. For those of you that think I would make such a comment, I am disappointed. Thank you for those that have stepped up and stood up for my character while I have been sleeping off my heavy 21st birthday party from the night before. It's all so ironic that this appears on my birthday. Thanks for the wonderful present guys!
Someone once said impersonation is the sincerist form of flattery and it appears maybe that's what their gift to me was.. I hate the fact that my name is out there with an email address where I'm sure I'll receive 100's of emails now. I will work my way over the ABC Blogs and ask that the email address be deleted so no confusion is made in the future with the true poster and myself.
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RE: state farm insurance company - 8/26/2006 2:58:46 PM
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RedSupraT
Posts: 274
Joined: 10/31/2004
Status: offline
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quote:
ORIGINAL: mh0825
quote:
ORIGINAL: Janice_Toll
Posted on the ABC comments:
"Tell "THEM" (adjusters and insurance companies)what you think by posting your comments to "THEIR PRIVATE FORUM"
Oh, and while you are there, look around and find "Cletus The Adjuster". THESE are the kinds of people who are handling YOUR claims.
Visit the Online Forums
Posted by: Gustbuster | Aug 25, 2006 5:15:19 PM
MHouchens@southernadjusting.com "
"MH0825", is this you?
No this is not me and I think we can all figure out who this is if we all think about it. For those of you that think I would make such a comment, I am disappointed. Thank you for those that have stepped up and stood up for my character while I have been sleeping off my heavy 21st birthday party from the night before. It's all so ironic that this appears on my birthday. Thanks for the wonderful present guys!
Someone once said impersonation is the sincerist form of flattery and it appears maybe that's what their gift to me was.. I hate the fact that my name is out there with an email address where I'm sure I'll receive 100's of emails now. I will work my way over the ABC Blogs and ask that the email address be deleted so no confusion is made in the future with the true poster and myself.
Happy B-Day Mat!
I can give you an honorary membership to my new-found fan club!
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RE: state farm insurance company - 8/26/2006 3:14:30 PM
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tiwiii
Posts: 116
Joined: 6/3/2004
Status: offline
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Thanks for replying Matt. You were almost thrown to the wolves.
To me this is an excellent example of the power of these blogs.
Happy Birthday.
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RE: state farm insurance company - 8/26/2006 3:42:17 PM
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GAMAR
Posts: 44
Joined: 10/4/2005
Status: offline
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If the fall out from the 20/20 story causes IA's to loose the opportunity to do State Farm Claims, a boycott of the network needs to be put in motion. Of course getting people to act together is again another story. No offenses meant to anyone. PEACE
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RE: state farm insurance company - 8/26/2006 5:12:08 PM
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bent1973
Posts: 76
Joined: 9/20/2005
Home base: DFW, TX
Status: offline
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quote:
ORIGINAL: malvi
Well maybe these women are telling the truth and maybe they are not. However, one thing for sure regardless of truth or lie they will never work in the industry again. If they are truthful, I admire their courage if they are making up stories I would not want to be them. . I know I will be watching tonight and I reserve my judgment until I see the alleged proof and hear what the women have to say.
As to disclosing in a public forum where they (or worst yet) their mother comes from is plain and simple wrong. Malvi
I'm a little slow to respond catching up on the reading today. I agree that they probably won't work in the industry again. As far as disclosing information in a public forum. I'm sure you could pull up either one of their licenses on the DOI website and find out address and other public info...after all it is public record. If I am not mistaken I think the Mississippi DOI website even lists a telephone number.
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RE: state farm insurance company - 8/26/2006 5:14:19 PM
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catwoman
Posts: 45
Joined: 7/12/2005
Home base: Mobile, Alabama
Status: offline
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I have never witnessed anyone commit career suicide. Sorry I missed it. It angers me when networks sensationlize and manipulate stories, We all know that the accusations made agaist SF are not common place, as they are not with other major carriers. So why did it happen to them? Where are all the other false reports? Geeze , if they were having trouble sleeping at night, they just should have taken a pill and switched carriers. Oh well, they will probably be given their own reality show now.
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