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J G Cournoyer

USA
19 Posts

Posted - 12/28/2003 :  22:57:16  Show Profile
Thanks dano009, I have been called many things, but this is the first time for profound.
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leoncrow

USA
16 Posts

Posted - 12/29/2003 :  15:46:14  Show Profile
You could always go to work for the consumer.w.l. crowley
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J G Cournoyer

USA
19 Posts

Posted - 12/29/2003 :  16:58:25  Show Profile
That is sounding more attractive each day, but I'm not sure I could muster up the proper quantity of angst & animosity that I have seen from MANY P.A.s
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leoncrow

USA
16 Posts

Posted - 12/30/2003 :  10:37:28  Show Profile
What if every IA put out a PA shingle.
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Gale

USA
231 Posts

Posted - 12/30/2003 :  11:39:21  Show Profile
Leon do not talk like that because you would kill every DRP (Direct Repair Program) in the US.

Edited by - Gale on 12/30/2003 13:17:45
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leoncrow

USA
16 Posts

Posted - 12/30/2003 :  13:04:05  Show Profile
cut rate prices get cut rate product
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Gale

USA
231 Posts

Posted - 12/30/2003 :  13:29:31  Show Profile
That is true in some cases and not in others but the high margin crowd tries to get us to buy into the old wife's tale without opening up our minds to think for ourselves. We all get sucked into that falicy from time to time so don't feel bad. It would be great if we could just get what we are paying for without fail. By the way most adjusters agree that insures are getting a fair shake and there is no need for PA's so they will never become a PA.
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PBMAX

11 Posts

Posted - 12/30/2003 :  17:50:06  Show Profile
WHEN I WAS YOUNG [ I BECAME A BUILDER]
I COULD ONLY ESTIMATE THE COST TO BUILD..
WHEN I WAS FINISHED , I KNEW TO THE penny , WHAT IT COST...

WE JUST GET THE BALL ROLLING
that our job in LIFE

paul brosch
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jlombardo

USA
212 Posts

Posted - 12/31/2003 :  06:56:46  Show Profile
Gale,
But what do the insured's think????And if that was true, then there would be no appraisal awards in the favor of the insured......just a thought......all is not well in adjuster land........Of late, I have been reviewing daily files, and I am here to tell you that some of what I see is very dishearting in reference to the professionalism and policy knowledge of our brethern.....
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JimF

USA
1014 Posts

Posted - 12/31/2003 :  07:19:27  Show Profile
Joe, why don't you tell us a little more about the kinds of daily files you are reviewing (wind, flood, mold, etc.), and further describe some of the problems (inadequacies) within the claims files which you feel reflect poorly on professionalism and policy knowledge? Are these staff, cat or independent adjuster files?
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leoncrow

USA
16 Posts

Posted - 12/31/2003 :  11:33:52  Show Profile
You get what you hire, there are very good IA's who can"t get work. Why? Because insurance companies would rather hire a rookie that will do the job their way.
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Ghostbuster

476 Posts

Posted - 12/31/2003 :  12:13:42  Show Profile
First and foremost...I want to make it perfectly clear that I am NOT slamming the recently deceased! My views will be an expansion on Leons above post. Got that?...I am NOT slamming the dead.

The story behind the person who was killed in the mudslide has troubled me in this way. After a long career as an HVAC contractor, an injury forces him to change occupations. He hears about storm trooping, gets some instant training, sends out the usual resumes, and fills out the usual vendor applications. A hurricane hits and off he goes. Fresh meat. No insurance backgound or, much less, general contractor background, from what's been made known in the press columns. Then, the fires hit and off he goes again, sent out by Pilot for Allstate.

Both of these events are significant CATS, the fires the more so. These CATS place a high demand on the abilities of a professional adjuster who has honed those skills thru training, experience, schooling and certificates, as well as ones own good looks and native charm. Yet, did the carrier or vendor place any emphasis on pre-qualified personnel being sent out and entrusted in a fiduciary capacity to disburse the corporate funds? Apparently, not in this case, nor in many other cases. Why not? Jim, you have earned those letters behind your name. Joe, you have earned your experience. Kile, your good looks, native charm, and hard work has earned your place in the community. Clayton, you're a graduate of the University of Hard Knocks, too. As are many of us here; Roy, Dave, Gale, William Cook, Jennifer, Linda, Chuck, Tom, anon, anon. We have paid our dues.

Yet, is Leon correct? Are our efforts to educate and improve ourselves being wasted when the carriers and vendors pooh-pooh the value of what we bring to the table by sending out people who yesterday couldn't spell adjuster, but today they are one???

I am mentally confused by this phenomynom, and increasingly exasperated. Have, or are, we being played for suckers? Mind you, the monetary cost of all these schools and seminars adds up to one huge chunk of change. Just the two day training and trip costs added up to over $500 for Integriclaim last year. The ads from Xactimate ain't cheap. A CPCU or AIC course will set you back some. Who wants to go to Pilots school in North Texas? Better bring some big bucks with ya. We always have in the front of our minds, 'Will this pay off for me?' Anymore, I don't know. And, my doubts only increase when a trainee is sent out to face the lions when the bushes should have been beaten flat to seek out those far more qualified thru training, certifications, experience, and all the rest... FIRST!!!
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jlombardo

USA
212 Posts

Posted - 12/31/2003 :  15:24:14  Show Profile
Jim,
I really can not go into too much detail.....They are multiperil, daily claims that require specific reporting criterea and the use of specific forms...as well as a set of protocols for contact and handling the claim/insured's...many of the required procedures and forms are not being followed and this does not make the carrier happy.... That's about all that I am at liberty to say....
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jlombardo

USA
212 Posts

Posted - 12/31/2003 :  15:47:19  Show Profile
Ghost....Sad but accurate.......Thank you for the post, it was a difficult subject to broach, but your post was tastefully done.....
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dano009

46 Posts

Posted - 12/31/2003 :  16:12:08  Show Profile
I don't spend any of my hard earned money getting "certified" for any of the big guys or vendors. I was doing PDR in 1994 when it first came out and was part of putting together the "formula" for PDR estimating. But hey, I can't work autos for any of the big (not that I really want to) guys because I'm "not certified." Doing the gig that I do now, I work with a lot of young adjusters. Most of them couldn't tell you where Montana is even if you give them a clue that it is somewhere in the northwestern part of North America. Happy New Year to all!
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