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    CADO Flood\NFIP Support Page

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    This page provides information and resources related to the handling of flood claims.

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    On the National Flood Insurance Program (NFIP) Claims Manual
    On Renewing/Obtaining Flood Control Number
    NFIP Fee Schedule

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    Significant Flood Events include ...

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    Hurricane Katrina (2005) with 208,348 Paid Losses
    Hurricane Sandy (2012) with 114,846 Paid Losses
    Hurricane Harvey (2017) with 92,385 Paid Losses

Flood Damage

National Flood Insurance Program (NFIP) Claims Manual

Click here for Appendices for the NFIP Claims Manual

Links to the current edition and previous editions of the NFIP Claims Manual. (PDFs)

Current Claims Manual Effective 6/29/2023

Effective October 1, 2021
Table of Changes to the 10-2021 Manual
Effective May 1 2020
Effective June 1, 2019
Effective August 30, 2018
Effective September 2, 2013
The "read more" link will take you to the source the manuals, please check the Claims Manual section on that page,

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Colorado Flooding

Renewing/Obtaining Flood Control Number

Adjusters seeking to maintain their active registered status must attend an NFIP Claims Presentation each calendar year. Use the read more link for information about the qualification process or to contact the Bureau & Statistical Agent. Source: NFIP .

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Flooding

NFIP Fee Schedule

 9/29/2023 Update: FEMA has revised its NFIP Adjuster Fee Schedule. The revised NFIP Adjuster Fee Schedule will be effective on October 1, 2023, and is applicable to claims with dates of loss on or after October 1, 2023. The 2022 Increased Cost of Compliance (ICC) Fee Schedule was not revised. You can follow this link for the source of this update which is the WYO Company Bulletin W-23013

NFIP Adjuster Claims Presentation Schedule

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The “Killer” amongst us.

CADO Admin
/ Categories: CADO Blog, Cat Adjusting

A article by Dave Hood

           The “Killer” amongst us.

 

There are many ways to approach the demise of the catastrophe adjuster.

   1) The fatal auto accident.

   2) The falling off the roof.

  3) The stroke

  4) The heart attack

Many of the above are related to the difficult and lengthily work hours we endure to provide our services to those that require them, as well as to provide for our families.

Many auto accidents occur because we are tired, not paying attention, involved in a cell phone call, or some other distraction which may or may not be the proximate cause of the accident, but could be contributory thereto.

Falling off a roof is usually caused by being distracted and not paying attention to the situation at hand. Many have fallen, a few have survived, and more than a few have not, or have incurred injuries which limit their future. (Several close friends are among the missing).

The stroke’s and heart attack’s may be a predisposed condition which exists in some, and then they may be brought on by the lack of having a healthy diet and or proper exercise, or whatever other cause a physician or physiologist may proffer.

Most of us have been associated with the term “Post Traumatic Stress Syndrome”, which for the most part has been loosely associated with our undaunted military personnel, who return to the States after enduring some form of extremely difficult conditions. (In this instance you would have had to “been there”)

Many of these returning “hero’s, and I use the term as all inclusive, (because in my humble opinion they all are) have ventured into the various wildernesses of our society, never to return. Some have strayed off into the pinelands of New Jersey, or the Rocky Mountains of Colorado or Montana, or the barrens of Wyoming, or the streets of New York, Chicago, Los Angles, Philadelphia or any other place where they can blend into the background of this erstwhile accusatory society. (Especially those from <st1:country-region>Nam</st1:country-region>).

We now are facing yet another round of returning hero’s from a land of sand and blood and many things which are completely foreign to out perception of good and evil, or society as we understand and accept. It gives pause to each of us, to reflect on the condition and potential reactions of these people.

If, in fact, the trauma room Doctor or Nurse, or the Paramedic, or Police Officer or EMT or Fireman can deal with the daily tasks which they face, should we not be able to do the same?

Understand this, my friends; we deal with the same identical issues that the above referenced trades deal with. Sometimes it is only one a day, and other times it is 10 per day.

Perhaps we do not risk our lives in fighting a fire, using the “jaws of life” to extricate someone from a vehicle, face an individual with a firearm pointed at us, or use all of the medical training we have to save a life, but we do sometimes deal with the stress that is associated with the claimant that has lost everything they ever had. We deal with the stress of having to assure the claimant that we will do all in our power to lessen their personal losses.

We can NEVER know how they feel, nor can we even assume that we can know this. We are not the ones that have lost everything, their home, possessions, photographs, mementos, souvenirs, childhood toys and memories.

Yet, we do deal with each of these things, in our minds. We do feel their pain, we do think about what has happened to them. We do imagine what we MAY feel like if the same thing occurred in our lives. This is what is called STRESS.

The simple word stress is not unkindly, nor is it meant to be, in this proffered venue, a direct cause of the potential killer. The root of this article is for each and every one to become aware of the underlying, untold, and insufferable causes of the duties and actions of this profession.

Have you ever come home from a gig and found yourself sleeping 10-12-14 hours a day? Have you ever found yourselves becoming short, argumentative or resentful of your significant other, wife, children, parents or friends? This translates to STRESS.

No matter the cause, how long the gig, how difficult the work, we do it because we enjoy it, like to assist where we can, like to return the claimant to their just conditions and simply “do the right thing”.

There is a price for what we do, those that hire us, pay for our services, and we do enjoy these benefits. But there is a much higher price we and our families and friends pay. That price is watching us deteriorate before their eyes. Seeing us as we now are, instead of what we were before we were “deployed”. To my old mind there is little difference between WWII, <st1:country-region>Korea</st1:country-region>, and <st1:country-region>Nam</st1:country-region>, <st1:country-region>Iraq</st1:country-region> or any other warfront to which we could have been, or were, deployed to, and what we now do.

The object matter is to realize and fully comprehend what we do, why we do it and what the ensuing results may be. We are here to assist people in their time of need, we are here to lessen the trials and tribulations they are facing, and we are here to do all we can to make life more endurable for them.

Please remember the objective of this difficult adjusting life. Do all you can to help, be all you can be, and take off the adjuster hat when you get back? It is not easy, by any stretch of the imagination, but it may save you from some very serious personal difficulties with your family, children, friends and acquaintances.

In all the years that have been devoted to this profession there has only been one (1) person that I am aware of that had ever addressed this issue, and it was totally ignored.

Now having become an erstwhile victim of PTSS, after “Katrina” it is time I “fessed up”

Please do not let STRESS become your personal “KILLER”

Please note Dave passed away on July 30th, 2009.  RIP

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FEMA Press Releases

Here are some recent Releases

Here is a link to the FEMA Press Releases official website. The source of the releases above.

Need Flood Adjusters


Need Flood Adjusters? Click here to see those that report they are NFIP Certified  Adjusters please check and update your information if needed.

WYO Company Bulletins

Source: The National Flood Insurance Program | FloodSmart | NFIPServices

Follow these links to see all WYO Bulletins and to check on new Bulletins:  2023 Bulletins | 2022 Bulletins | 2021 Bulletins
 

Flood Losses

Below is a link to a FEMA page that provides reports that can be downloaded which provides flood insurance losses per state.The table on that page includes open claims, closed claims, and claims closed without payment.

 
Below is another link that takes you to a page on the  Insurance Information Institute, Inc. website that provides Flood Statistics.

Flood Adjuster Capacity Program Manual

This manual has publish date of July 2019, here is a summary from the manual.

"FEMA is dedicated to increasing the nation’s disaster resiliency. To this end, FEMA’s NFIP is working hard to increase the number of households and businesses that are protected by flood insurance. As the flood insurance policy count grows, FEMA will need to maintain a high level of customer satisfaction throughout the claims process. To make this possible, FEMA has initiated the Flood Adjuster Capacity Program (FACP) and is partnering with WYO Companies, independent adjusting firms, and individual adjusters to increase the number of claims adjusters who are trained and available to help NFIP policyholders after flood events. The FACP will work to strengthen and enhance recruitment, training and professional development for claims adjusters nationwide."

Here is a link to the manual

Adjuster Estimates

Additional Resources


NFIP Training Available Online

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The NFIP offers free online courses in basic and advanced flood insurance topics through the FEMA Emergency Management Institute. NFIP...

NFIP Dwelling Form

CADO Admin
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Flood Discussions

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