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    CADO Flood\NFIP Support Page

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    This page provides information and resources related to the handling of flood claims.

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    Some information found on this page

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    On the National Flood Insurance Program (NFIP) Claims Manual
    On Renewing/Obtaining Flood Control Number
    NFIP Fee Schedule

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    Significant Flood Events include ...

    ——Source: NFIP

    Hurricane Katrina (2005) with 208,348 Paid Losses
    Hurricane Sandy (2012) with 114,846 Paid Losses
    Hurricane Harvey (2017) with 92,385 Paid Losses

Flood Damage

National Flood Insurance Program (NFIP) Claims Manual

Click here for Appendices for the NFIP Claims Manual

Links to the current edition and previous editions of the NFIP Claims Manual. (PDFs)

Current Claims Manual Effective 6/29/2023

Effective October 1, 2021
Table of Changes to the 10-2021 Manual
Effective May 1 2020
Effective June 1, 2019
Effective August 30, 2018
Effective September 2, 2013
The "read more" link will take you to the source the manuals, please check the Claims Manual section on that page,

read more
Colorado Flooding

Renewing/Obtaining Flood Control Number

Adjusters seeking to maintain their active registered status must attend an NFIP Claims Presentation each calendar year. Use the read more link for information about the qualification process or to contact the Bureau & Statistical Agent. Source: NFIP .

read more
Flooding

NFIP Fee Schedule

 9/29/2023 Update: FEMA has revised its NFIP Adjuster Fee Schedule. The revised NFIP Adjuster Fee Schedule will be effective on October 1, 2023, and is applicable to claims with dates of loss on or after October 1, 2023. The 2022 Increased Cost of Compliance (ICC) Fee Schedule was not revised. You can follow this link for the source of this update which is the WYO Company Bulletin W-23013

NFIP Adjuster Claims Presentation Schedule

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Hawaii Declaration from the State Insurance Commissioner regarding assistance of nonresident independent adjusters due to fires across the state

"Pursuant to Hawaii Revised Statutes (“HRS”)§ 431:9-201(b), Insurance Commissioner Gordon I. Ito is issuing this declaration authorizing temporary assistance of nonresident independent adjusters due to fires across the State. The Insurance Commissioner has decided to allow nonresident independent adjusters to operate in the State temporarily to help handle the amount of work due to the fires. The Insurance Commissioner wants to ensure that adjusters and insurance companies can and will timely respond to property owners’ needs."


New York Temporary Adjuster Permits

"Governor Kathy Hochul today directed the Department of Financial Services to issue Temporary adjuster Permits to qualified out-of-state independent insurance adjusters, in order to expedite insurance claims in light of the winter storm impacting the Buffalo and Watertown areas. Expediting permits will increase the number of adjusters available to process claims and help New Yorkers get their claims paid faster. Insurers are encouraged to make any necessary applications on the Department of Financial Services website.  "

The above is from a 11/21/2022 Press Release, clicking the Read More will take you to the Press Release.


NIPR

National Insurance Producer Registry

National Insurance Producer Registry (NIPR) website provides information on Adjuster Licensing, you can click on the article title above or follow the link below to go to their State Requirements page;

State Requirements 


CFO Jimmy Patronis Activates Emergency Adjuster Licensing System to Aid in Hurricane Sally Recovery

TALLAHASSEE, Fla. – Today, Florida Chief Financial Officer (CFO) Jimmy Patronis announced the Department of Financial Services’ emergency adjuster license system has been activated to support homeowners’ and businesses’ efforts to get back on their feet following the impacts of Hurricane Sally in the Florida Panhandle.

From the Monday, September 21, 2020 Press Release


Texas Department of Insurance Commissioner’s Bulletin # B-0008-20

Re: COVID-19: Suspension of certain licensing requirements and fees

The below is from the bulletin.

March 24, 2020

To:   All TDI-regulated carriers, agents, adjusters, and licensees

Re:   COVID-19: Suspension of certain licensing requirements and fees

On March 13, 2020, Governor Greg Abbott issued a disaster declaration in response to the COVID-19 pandemic. The Governor authorized the use of all available state and local government resources necessary to cope with the disaster.

TDI expects carriers to work with their policyholders as they prepare for and respond to the spread of COVID-19. Carriers should look to the Governor’s ongoing declarations related to COVID-19 for guidance on how long to extend relief.


Alaska Independent Adjuster Licensing Information

Independent Adjuster
An independent adjuster represents the interests of the insurer.

You need an independent adjuster license to adjust claims on behalf of an insurer that is not your employer.

Reciprocal Nonresident License
You are required to hold an independent adjuster license in your home state to qualify for a reciprocal license.

If your home state does not offer an independent adjuster authority, you will need to pass the Alaska Adjuster exam, and Alaska will be your designated home state.

(the above is from the state's website.

Unlicensed Adjuster Single Loss or Catastrophe

Does Alaska have any special provisions that apply to adjusters who may need to only adjust
a single loss or adjust catastrophe losses?

Yes. A nonresident independent adjuster, who is not Alaska-licensed but who is licensed and in
good standing in his or her home state may act as an adjuster and adjust a single loss in this state
during a calendar year, or may act as an adjuster and adjust losses arising out of a catastrophe
(which is declared by the director) if, within 10 days after the start of the investigation or
adjustment, the nonresident adjuster advises the director in writing of the adjustment (AS
21.27.860(a)).

An unlicensed adjuster is required to comply with the Unfair Claims Trades Practices
Regulations. 


Alabama Independent Adjuster Requirements

Source: ALDOI

Definition

An "independent adjuster" is a person who, for compensation as an independent contractor or as an employee of an independent contractor, undertakes on behalf of an insurer to ascertain and determine the amount of any claim, loss, or damage payable under a contract of property, casualty, or workers' compensation insurance or to effect settlement of such claim, loss, or damage. Ala. Code § 27-9A-3.

Questions about getting a reciprocal license in Florida

I have a question about getting licensed in Florida.

I currently have my Texas All-Lines Adjuster license and want to get licensed in Florida. After reading Florida’s website, I am a bit confused.  As a non-resident of Florida, the license requirements are as follows:

Step 2 - Qualifications for license:

 Hold a company or independent adjuster license (resident or non-resident) that Florida has a reciprocal agreement with. [Exempt from State Examination]
[Click here to view the reciprocal list]

OR

If you do not hold one of the prerequisites above, you will be required to take the state examination. [Requires State Examination]

Texas is listed as a  reciprocal state.

Does this mean I can get a Florida license without taking the state examination? Because as I was filing out my Florida license application, it indicated that I would have to take the exam.

So, can someone tell me if, as a licensed Texas independent adjuster, I am exempt from taking the Florida examination? This is probably a very stupid question, but I wanted to make sure before I signed up for the exam.

Thanks in advance.

Chad

FEMA Press Releases

Here are some recent Releases

Here is a link to the FEMA Press Releases official website. The source of the releases above.

Need Flood Adjusters


Need Flood Adjusters? Click here to see those that report they are NFIP Certified  Adjusters please check and update your information if needed.

WYO Company Bulletins

Source: The National Flood Insurance Program | FloodSmart | NFIPServices

Follow these links to see all WYO Bulletins and to check on new Bulletins:  2023 Bulletins | 2022 Bulletins | 2021 Bulletins
 

Flood Losses

Below is a link to a FEMA page that provides reports that can be downloaded which provides flood insurance losses per state.The table on that page includes open claims, closed claims, and claims closed without payment.

 
Below is another link that takes you to a page on the  Insurance Information Institute, Inc. website that provides Flood Statistics.

Flood Adjuster Capacity Program Manual

This manual has publish date of July 2019, here is a summary from the manual.

"FEMA is dedicated to increasing the nation’s disaster resiliency. To this end, FEMA’s NFIP is working hard to increase the number of households and businesses that are protected by flood insurance. As the flood insurance policy count grows, FEMA will need to maintain a high level of customer satisfaction throughout the claims process. To make this possible, FEMA has initiated the Flood Adjuster Capacity Program (FACP) and is partnering with WYO Companies, independent adjusting firms, and individual adjusters to increase the number of claims adjusters who are trained and available to help NFIP policyholders after flood events. The FACP will work to strengthen and enhance recruitment, training and professional development for claims adjusters nationwide."

Here is a link to the manual

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Additional Resources


NFIP Training Available Online

Roy
The NFIP offers free online courses in basic and advanced flood insurance topics through the FEMA Emergency Management Institute. NFIP...

NFIP Dwelling Form

CADO Admin
Subject: Policy: NFIP Dwelling Form Description: Quote from FEMA; The Dwelling Policy Form may be issued to homeowners,...

Flood Discussions

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