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Cat Adjusting as a Profession (Is It For Me?)

From the Article Archive  Title: Cat Adjusting as a Profession (Is It For Me?) First Posted: Friday, November 26, 2004 Author: Gary White     My son is now ready to go to college away from home and excluding approximately 21 months in an attempt to try something different in my life as a "financial planner", I have been adjusting, supervising...

Catadjusting and Crisis Intervention

This is an article I have considered writing for years, one that deals with some of the emotional/psychological elements of working with people who have experienced personal crisis as a result of a catastrophic event, especially with regard to what this means for effective claim settlement.

View From the Slough, Too - The Art and Science of Branch Assist

I originally wrote this article back in 2001, and hundred of people read it on CADO, but at some point the link to the article became bad. So, for years I have not even been able to access it. I thought the article was lost for good until I recently discovered it on an old backup data disk. Because the conditions in catadjusting in 2001 and 2007 are so similar, I thought it...

The “Killer” amongst us.

 There are many ways to approach the demise of the catastrophe adjuster.    1) The fatal auto accident.    2) The falling off the roof.   3) The stroke   4) The heart attack Many of the above are related to the difficult and lengthily work hours we endure to provide our services to those that require them, as well as to...

Do it right the first time and reduce re-opens

This article was moved from the old system. It was written by George Mullet in 2000. The primary thing an adjuster needs to do is communicate with the insured. I cannot emphasize that enough. We do not know if there is an error, an oversight or what, until we get out there. The adjuster is always supposed to communicate the proposed settlement with an insured and many people tell us they...

They don't just hand you the keys.

This article comes from a forum post that was made by rass3742 on 9/12/2006 One thing I’ve noticed is the incessant struggle between newbies and veterans of our industry, as they scrimmage to identify the paradigm of CAT adjusting.  As a veteran of claims adjusting myself, I have taken the long road here and know that I am better for it. I have just recently become...

Past Articles

Note: Since CADO first went online in 1995 we have had many members contribute to the site with their articles and forum posts.  But over the years many of these post were lost however, we have recently been able to recover some of the articles and forum post and will be re-posting them as time allows.   They will be posted on this page (Commuunity Blog) with a note indicating that it was a prior post. RC

Forum Topics

Stress and Mental Health of Adjusters

Does anyone know of mental health services needed by or provided to claims adjusters suffering from stress related symptoms after a severe cat? I am completing my grad degree, and this is the topic for my reserach paper. I am also an adjuster who has been there and done that.

Posted By:
Posted In: General
Replies: 24

Did I mess up?

 I just got hired by Pilot, I guess. They called and said get your paperwork in and get ready for a drug test. The lady told me that she knew they would call me so pack my bags. I have all paperwork in, but they haven’t called me for a drug test yet. I e-mailed and they said if I was called to

Posted By: newguy3
Posted In: General
Replies: 50

2007 Version of Know before you Go.

My opine is not as good as the experts; but I think a monster hurricane will hit Texas or Florida with in the next 50 days. All new and old adjusters try not to be cheated by the known and not surfaced vendors and subs of venders and the subs of the subs. Ask more questions. Keep a copy of ever fil

Posted By: Ray Hall
Posted In: General
Replies: 32

What to do when the insured is deceased or divorced

I think death and divorce are common issues that rarely get covered in training. Adjusters learn what to do by trial and error, or if they are lucky, a knowledgeable supervisor tells them what to do.  Scenario #1.: The adjuster is handling a claim for Mr. John Smith and speaking with  a

Posted By: Leland
Posted In: General
Replies: 8

HOW SLOW IS IT???

I HAVE BEEN RUNNING THE ROADS FOR 12 YRS.  UP TO THIS POINT EVEN THE SLOW YEARS TREATED ME OK.THIS YEAR HAS BEEN MY SLOWEST EVER.  NONE OF MY ROAD FAMILY ARE OR HAVE BEEN WORKING.  WHAT ARE YOUR THOUGHTS, HAS IT BEEN A GOOD YEAR OR HAVE I STEPPED ON A LOT OF TOES?   HOUTZ &nbs

Posted By: Catmannn
Posted In: General
Replies: 26

Your Reading Files

Your closed files are the best example of your work. When you are looking at all the vendors who are not seeking your commitment during this very slow period ask permission to email 5-10 of your best work. The narrative reports will get their attention.

Posted By: Ray Hall
Posted In: The Claim File
Replies: 17

Hurricane Sandy

At this time a rapidly strengthening hurricane is going to cross Jamaica, Cuba and the Bahamas. But what then. Some modleing is suggesting a sub tropical blow to the NE with widespread 60 to 70 mph winds heavy rain and or snow. If this developes could see a billion dollar storm (ref: Dr. Jeff Master

Posted By: stormcrow
Posted In: Hail, Flood, Hurricanes and Weather Events
Replies: 24

Business Casual

Report of duty or a class- Dress code- Business Casual I have been watching the gathering of adjusters for several years. Seems about 25% know the definition, 20% try hard , 20% make some attempt.and 35%  did not read the instructions or have defiant leanings.

Posted By: Ray Hall
Posted In: General
Replies: 23

Isaac

Does it appear to be a lot of work from this storm? Before the storm my email and phone were busy. It seems to have gotten pretty quiet.

Posted By: LucyZ
Posted In: General
Replies: 13

I Thought I Had Heard It All

Greetings to everyone from Oaxaca, Mexico, where Jennifer and I are taking a break from our last assignment and staying far away from the demonstrations taking place across town. I guess I'm reviving this thread from a similar thread now located in the archives.  For those of you old enough to

Posted By: Medulus
Posted In: General
Replies: 43

How many Independent Adjusters out of work Today

Just curious, How many IA's are there out of work today who don't have other income to survive .  How many total adjusters are there in the USA . Including Staff adjusters.?    How many newbies still want to get into this stagnant business.

Posted By: Goldust
Posted In: General
Replies: 35

Sandy Discussion

So, here we are Sandy is here.  It is really funny how changing jobs from commission to salary changes the perception. When I was a salaried road warrior, I used to beam with joy while seeing those clowns on Weather Channel acting like it's the end of the world. Now, I am a salaried guy working

Posted By: Alex_Chernov
Posted In: General
Replies: 84

Know your policy

Janice and I worked a commercial loss last week and submitted it for payment 4 days after assignment, through a vendor with a major carrier. This was a lightning damage claim to a 5 ton outside A/C unit and a neon lettered sign affixed to the front gable end of a large restaurant. It was an ACV poli

Posted By:
Posted In: General
Replies: 37

Is the Independent Adjuster Fast Becoming Obsolete?

I have written  more than few times about with Satellite roof technology , the fact that Xactimate is now fully integrated with EagleView and with Sketch , once the adjuster enters the sketch properties, that building is forever archived and future measurements are but a few keystrokes away fro

Posted By: CatAdjusterX
Posted In: General
Replies: 36

Another Blow to Professional Adjusting

Xactware and ServiceMaster have teamed up to offer insurance carriers a contents estimating service.  Now the carriers are using restoration contractors to handle contents claims.  Pretty soon there will be nothing for property adjusters to do except review and pay contractor invoices.

Posted By: johnpostava
Posted In: General
Replies: 30