Hi there -
I am not an adjuster. I'm a custom software developer and I'm trying to help out a family member who is involved with independent adjusting.
The fieldwork part of things is apparently much less a problem than the preparation of the data which is submitted to the insurers.
I happened upon your forums discussing Xactimate and others, and am hoping to get some insight as to how to streamline the process. I did see a brief demo of Xactimate and can see how that could easily be a bottleneck, albeit necessary.
From my admittedly limited understanding of the nature of the work, y'all are called upon suddenly and it's fast and furious. Obviously the insurers need to be provided accurate information - quickly. So I'm just trying to determine if I can help in that regard.
My initial thoughts include things like creating a standardized form with the most common codes and values so things can be "checked off" rather than all being hand-written. Plus, if these programs like Xactimate have data import capabilities, I can think of several beneficial possibilities, including development of a tablet pc app with matched entry fields so the data, codes,etc., are closer to what is ultimately used by the insurance companies.
So, all rambling aside, I guess what I'm asking for is where I can get some education on how the data is handled, from the adjuster in the field all the way to the insurance company destination. Then maybe my creative juices will come up with something that will help.
Appreciate your time and consideration!