Thanks to Deb at Claims Mentor for this article. Roy also posted this a while back.
Symbility Solutions Signs Contract with Chubb
TORONTO, ONTARIO --(Marketwire – March 12, 2009) - Symbility Solutions Inc., a wholly-owned subsidiary of Automated Benefits Corp. (TSX-V:AUT), has signed a five year contract with the Chubb Group of Insurance Companies of Warren, New Jersey.
Chubb will deploy Symbility’s platform which consists of two components, Symbility.NET and mobile claims. Symbility.NET, the collaborative workflow management solution, will enhance Chubb’s existing integration of their claims management system with field activities, manage the workflow among all parties and will provide custom reporting and comparative analysis. Chubb’s outside field adjusters will use mobile claims, Symbility’s wireless application, for estimating claims and managing adjuster workflow.
“We look forward to building a strong partnership with Symbility,” states William Turnbull, senior vice president and worldwide first party claim officer of Chubb & Son. “We are quite pleased with the promise of their products and are excited by the creativity, collaboration and commitment the Symbility team has demonstrated to date.”
"Symbility is proud to be the mobile claims estimating platform of choice for a company as reputable as Chubb," states James Swayze, president and CEO of Symbility Solutions. "Recognizing their deep commitment to customer service, we are confident that the mobility and seamless flow of data driven by Symbility's platform will be of great benefit to Chubb."
“Symbility is excited to be expanding in the northeastern United States by working with Franklin Mutual, a company with a proud history of customer service,” states James Swayze, chief executive officer of Automated Benefits Corp. “In troubled economic times, companies that can improve operational excellence and customer service are those that have the staying power. After over 100 years in business, FMI is a company that recognizes the need to embrace the latest techniques, processes and technology to remain strong.”
About Chubb
The member insurers of the Chubb Group of Insurance Companies form a multi-billion dollar organization providing property and casualty insurance for personal and commercial customers worldwide through 8,500 independent agents and brokers. Chubb's global network includes branches and affiliates in North America, Europe, Latin America, Asia and Australia.
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