In Your Business

03 December 2018

GRS Names Global Insurance Executive Mike Reeves to Lead Complex Claims Solutions Unit

They are a dynamic and ambitious company seeking ... enables corporate and insurance industry clients to quickly and effectively respond to property and casualty claims, natural catastrophes ...
02 December 2018

Eberl Claims Service Announces Acquisition of Carwood Claims

About Cor Partners Cor Partners is the parent company of independent organizations Eberl Claims Service, Engle Martin & Associates, and Envista Forensics. With over 1,100 team members worldwide, Cor P...
00:00 30 January 2019
20th Anniversary Windstorm Insurance Conference

20th Annual Windstorm Insurance Conference

Increase Your Knowledge. Grow Your Network. Enhance Your Visibility.

20th Annual Windstorm Insurance Conference
January 30 - February 2, 2019
Walt Disney World Dolphin Resort in Orlando, Florida

Here's Why You Should Attend WIND 2019 ...
Export event1/30/2019 - 2/2/2019
00:00 17 February 2019
IAS CatCREW Annual Claims Conference 2019

IAS CatCREW Annual Claims Conference 2019

IAS CatCREW wishes you all a wonderful Holiday Season and a safe and successful 2019! And, to start the year off right we hope you plan to attend our 2019 Annual Claims Conference which will be held from Sunday, February 17th to Wednesday, February 20th at the WinStar World Casino and Resort. 

The WinStar World Casino and Resort is located in Thackerville, OK which is 90 minute drive from Dallas and a 2 hour drive from Oklahoma City. Attendees will have access to a hotel room or RV parking space. 

The conference will focus on changes in the industry, speakers, panels, and a variety of continuing education credits and certifications such as Client Certifications, CA Earthquake and NFIP.

And, you won’t want to miss Keynote Speaker Football Hall of Famer Randy White. 

Registration opened November 1 and the Early bird discount for the conference is valid until Dec 31, 2018.

...
Export event2/17/2019 - 2/20/2019
18 October 2018

State Farm® to Conduct Drone Damage Assessment Flights Following Hurricane Michael

It was less than one month ago when Hurricane Florence struck North and South Carolina. State Farm was the first and only insurance company to receive an FAA waiver allowing Claims pilots to operate drones beyond visual line of sight and over people for damage assessment. Drone flights were coordinated with the FAA and Mid-Atlantic Aviation Partnership (MAAP) at Virginia Tech as part of the Integration Pilot Program for large-scale damage assessment in Virginia and South Carolina.
07 February 2018
Louisiana Citizens RFP - CAT SERVICES

Louisiana Citizens RFP - CAT SERVICES

Louisiana Citizens Property Insurance Corporation invites all qualified Applicants to submit responses in accordance with the requirements outlined in its Request for Proposals (RFP) for Catastrophe Services. 

Proposals from applicants can be submitted on any of three distinct Service Categories; 
(A) Catastrophe Claims Administration Services 
(B) Catastrophe Adjusting Services  
(C) Catastrophe First Notice of Loss Call Center Services

The deadline for submitting proposals is 4:00 PM Friday, February 16, 2018.
06 December 2017

Sedgwick to buy rival Cunningham Lindsey

"Sedgwick Claims Management Services Inc. has agreed to buy London-based loss adjuster and claims management firm Cunningham Lindsey Group Ltd., the firms announced on Wednesday.


Details of the transaction, which is expected to close in 2018, were not disclosed.

David North, Sedgwick’s president and CEO, said in an interview that the transaction significantly increases the firm’s international presence.

“Cunningham Lindsey has ... gone through an amazing transformation as a company. They brought in a new leadership team at the corporate level about three years ago and they’ve done an outstanding job of getting that company in leading positions in a variety of places around the world,” he said."

11 September 2017

Insurers ache for qualified inspectors after U.S. hurricanes

(Reuters) - Insurers are scrambling to find inspectors in Texas and Florida after fierce hurricanes battered the states one after the other, causing tens of billions of dollars' worth of property damage in less than two weeks.


Although insurers maintain some number of inspectors, known as claims adjusters, across the U.S. year-round, they must redeploy staff from other areas or hire contract workers to fill gaps when catastrophes like Hurricanes Harvey and Irma strike. The speed with which they can do so is critical to residents and business owners awaiting insurance payments.
18 June 2017

Citizens: We weren't ready for major impact from Hurricane Matthew

An Oct. 5 news release declared: “Citizens is ready for Hurricane Matthew, Are You?”

Months later, Citizens — with 225,000 policyholders in Broward, Palm Beach and Miami-Dade counties — revealed it was not ready to respond to a major storm in South Florida. Companies Citizens had hired to provide independent claims adjusters for post-storm damage assessments supplied far fewer adjusters than Citizens requested.

...
10 May 2017
Hill Country Claims Group

Hill Country Claims Group

 Hill Country Claims Group is pleased to announce the acquisition of Advanced Property Claims of Denver, Colorado. APC is now a wholly owned subsidiary and sister company to Hill Country Claims Management. Doug Moe will remain President of APC as well as Vice President of Commercial Claims in our CAT Division. Stay tuned for more news coming soon. 
16 April 2017

Proposed Senate bill calling for hailstorm litigation reform finds favor in insurance industry

AUSTIN – Texas lawmakers have filed Senate Bill 10 in an effort to pass legislation that would decrease, or halt altogether, hailstorm litigation abuse.

....

Hail litigation has spiraled out of control in Texas, mainly because of a small group of bad actors who abuse the system,” said Hancock in a statement published Feb. 13. “Senate Bill 10 will address this problem, improve transparency and protect Texas consumers from sky-high premiums without infringing on their right to make an insurance claim or sue their insurance company when it's not holding up its end of a deal.”

 

06 December 2016
CRAWFORD & COMPANY® ACQUIRES MAJORITY INTEREST IN WEGOLOOK®, LLC

CRAWFORD & COMPANY® ACQUIRES MAJORITY INTEREST IN WEGOLOOK®, LLC

Atlanta, GA – December 6, 2016 – Crawford & Company® (www.crawfordandcompany.com) (NYSE: CRD-A and CRD-B), one of the world's largest independent providers of claims management solutions to insurance companies and self-insured entities, today announced the acquisition of a majority interest in WeGoLook®, LLC (WGL™ or WeGoLook), an online and mobile collaborative economy platform headquartered in Oklahoma City, Oklahoma. This strategic investment in WeGoLook will enable Crawford® to revolutionize, automate and expedite the claim handling process by utilizing a large mobile workforce for automotive and property inspections. The acquisition of 85% of the membership interests of WeGoLook by Crawford, which is subject to certain conditions, has been approved by the Board of Directors of both companies for $36.125 million and is expected to close in early January 2017. 
26 July 2016
Crawford & Company® Launches Australia’s First National Insurance Drone Service

Crawford & Company® Launches Australia’s First National Insurance Drone Service

SYDNEY (6 July, 2016) – Crawford & Company® has launched Crawford® Drone, designed to significantly improve catastrophe and operational claims management by providing real-time detail.

Darren Trot, Crawford’s national business development manager, said, “Drone technology ideally complements traditional claims assessment practices and gives us access to areas that were previously inaccessible or hazardous.”

26 July 2016

ICAT Partners with Neon to Provide Additional Catastrophe Capacity

Partnership will allow ICAT to write additional per-risk cat capacity in the U.S. E&S market

Broomfield, CO: ICAT has teamed up with Neon, the specialist Lloyd’s insurer, to provide an additional $10 million of per-risk capacity to catastrophe-exposed commercial properties in the United States. The partnership expands ICAT’s per-risk catastrophe capacity up to $150 million.

ICAT’s partnership with Neon, along with ICAT’s comprehensive coverage, best-in-class service, industry-leading expertise and innovative product solutions, demonstrates ICAT’s commitment to continual service and product enhancements for their agents, brokers and insureds.
08 February 2016

New Simsol Software Database Release

SIMSOL Software announced the release of its next generation estimating platforms cost database.

Orlando, FL (PRWEB) February 08, 2016

SIMSOL Software (Simultaneous Solutions, Inc.) announced the release of its next generation estimating platforms cost database. The new cost database named the "Simsol/Craftsman Complete Building Repair Registry" coincides with the software company's release of its Version 7 of its estimating system for property insurance adjusters and restoration contractors.



08 February 2016

All insurers should resist dubious claims

Shingles are something you never want to have, unless they're on the top of your house or on the outside of your law office. 

Joe Cantu is fortunate not to have shingles, at least not on his roof, but he does have cement tiles up there, and some of them apparently got damaged when the March 29, 2012 hailstorm hit his Hidalgo County home. 

Though conceding that only 8-14 tiles were damaged, Cantu nevertheless wanted his insurer, State Farm Lloyds, to replace all the tiles on his roof, ostensibly to make sure they would match. 

When State Farm told Cantu “can't do,” Cantu said “can too” and filed suit. 

Last month, a federal jury agreed with State Farm. It wasn't a difficult decision in the end, because the cost of replacing the damaged tiles was less than Cantu's deductible. 

Source: setexasrecord.com 

02 September 2015

Engle Martin Closes Acquisition of Eberl

ATLANTA--(BUSINESS WIRE)--Engle Martin & Associates, a diversified insurance services provider, completed its acquisition of a majority share of Eberl’s Claim Service, Inc. and its related companies on September 1, 2015. Eberl provides a full suite of complementary daily and catastrophe loss adjusting and claims-related services, with a focus on residential and automobile insurance claims. Eberl will continue to run independently within the Engle Martin family of brands via its own stand-alone management team under the name Eberl Claims Service, LLC. The addition of Eberl, Engle Martin’s fourth acquisition in less than two years, further solidifies Engle Martin’s position as a leading insurance services platform with an enhanced and diversified service offering and a broader client base.
06 June 2015

Exclusive: Erie Insurance tests Google Glass to help process claims

"The next time you get a visit from an insurance adjuster, he or she might be wearing a futuristic headset to help process your claim. Pittsburgh policyholders were part of a pilot program from Erie Insurance (NASDAQ:ERIE) to test the use of off-the-shelf Google Glass as a way to make insurance adjusters’ working lives easier and more efficient. The idea, developed by three Erie Insurance employees, was vetted by the board of directors following a company wide contest. This is the first time Erie’s program has been disclosed beyond the company." 

10 April 2015
Office Approves Removal of up to 45,500 Policies from Citizens

Office Approves Removal of up to 45,500 Policies from Citizens

 

20 March 2015
NCJUA/NCIUA Approved Catastrophe Adjusters - As 3/03/2017

NCJUA/NCIUA Approved Catastrophe Adjusters - As 3/03/2017

The North Carolina Joint Underwriting Association (NCJUA), also known as the FAIR (Fair Access to Insurance Requirements) Plan, is a tax exempt association of insurance companies licensed to write and engage in writing property insurance coverage in North Carolina. The Association was created by law to act as a market of last resort to provide adequate basic property insurance to property owners having insurable property in North Carolina.

The above is a quote from their site. 

(updated 3/3/2017)



12

News

Identification of Water Damages in Adjusting Hurricane Claims for Water Losses Other Than Flood
Identification of Water Damages in Adjusting Hurricane Claims for Water Losses Other Than Flood

Identification of Water Damages in Adjusting Hurricane Claims for Water Losses Other Than Flood

....

In adjusting hurricane damage claims for homes within the 1968-1997 applicable residential code period, it is important that the inside of the walls be checked more carefully than
newer construction to ensure that moisture hasn’t seeped into the walls that will eventually result in mold and interior wall rot. If adjusters do not look for moisture build-up trapped inside the wall, then this damage could be missed, causing mold and rot to proliferate and resulting in bigger problems for homeowners in the future.

...

Eberl Claims Service Announces Acquisition of Carwood Claims

Eberl Claims Service Announces Acquisition of Carwood Claims

About Cor Partners Cor Partners is the parent company of independent organizations Eberl Claims Service, Engle Martin & Associates, and Envista Forensics. With over 1,100 team members worldwide, Cor P...
California Insurance Commissioner issues emergency declaration to help fire survivors across the state

California Insurance Commissioner issues emergency declaration to help fire survivors across the state

Insurance Commissioner issues emergency declaration to help fire survivors across the state

SACRAMENTO, Calif. — In the wake of the deadliest and most destructive wildfire in California’s history, Insurance Commissioner Dave Jones today declared an emergency situation, which allows insurance companies to use out-of-state adjusters to help handle the large volume of claims resulting from the Camp and Woolsey Fires.

Expedited Claim Handling Billing Grace Period Procedures for California Wildfires

Expedited Claim Handling Billing Grace Period Procedures for California Wildfires

11/15/2018 Notice

In an effort to assist victims of the current wildfires throughout the state, Insurance Commissioner Dave Jones is calling on all property insurance companies to implement emergency expedited claims handling procedures and billing grace periods to help residents and businesses begin their recovery more quickly.

 

November Wildfires: Notice of Shortage of Accommodations for Survivors

November Wildfires: Notice of Shortage of Accommodations for Survivors

The California Department of Insurance has been informed by the Governor’s Office of Emergency Services (CAL-OES) that, due to the recent wildfires, there is a shortage of available lodging in the disaster areas. CAL-OES is requesting that insurance companies, adjusters, and other insurance personnel find lodging outside of the disaster areas. 

State Farm® to Conduct Drone Damage Assessment Flights Following Hurricane Michael

State Farm® to Conduct Drone Damage Assessment Flights Following Hurricane Michael

It was less than one month ago when Hurricane Florence struck North and South Carolina. State Farm was the first and only insurance company to receive an FAA waiver allowing Claims pilots to operate drones beyond visual line of sight and over people for damage assessment. Drone flights were coordinated with the FAA and Mid-Atlantic Aviation Partnership (MAAP) at Virginia Tech as part of the Integration Pilot Program for large-scale damage assessment in Virginia and South Carolina.
Insurers’ incorrect statements to fire victims lead regulator to issue formal notice
Insurers’ incorrect statements to fire victims lead regulator to issue formal notice

Insurers’ incorrect statements to fire victims lead regulator to issue formal notice

Insurers’ incorrect statements to fire victims lead regulator to issue formal notice

Notice requires insurers to make sure their staff are trained in California laws and rules
SACRAMENTO, Calif. — Insurance Commissioner Dave Jones directed the California Department of Insurance to issue a formal notice to insurers, licensed public adjusters and admitted carriers to make sure all claims adjusters assigned to wildfire claims, including those not licensed in California, are properly trained on the California Unfair Practices Act, Fair Claims Settlement Practices Regulations, and all laws relating to property and casualty insurance claims handling.
Citizens: We weren't ready for major impact from Hurricane Matthew

Citizens: We weren't ready for major impact from Hurricane Matthew

An Oct. 5 news release declared: “Citizens is ready for Hurricane Matthew, Are You?”

Months later, Citizens — with 225,000 policyholders in Broward, Palm Beach and Miami-Dade counties — revealed it was not ready to respond to a major storm in South Florida. Companies Citizens had hired to provide independent claims adjusters for post-storm damage assessments supplied far fewer adjusters than Citizens requested.

...
Hill Country Claims Group
Hill Country Claims Group

Hill Country Claims Group

 Hill Country Claims Group is pleased to announce the acquisition of Advanced Property Claims of Denver, Colorado. APC is now a wholly owned subsidiary and sister company to Hill Country Claims Management. Doug Moe will remain President of APC as well as Vice President of Commercial Claims in our CAT Division. Stay tuned for more news coming soon. 
New Simsol Software Database Release

New Simsol Software Database Release

SIMSOL Software announced the release of its next generation estimating platforms cost database.

Orlando, FL (PRWEB) February 08, 2016

SIMSOL Software (Simultaneous Solutions, Inc.) announced the release of its next generation estimating platforms cost database. The new cost database named the "Simsol/Craftsman Complete Building Repair Registry" coincides with the software company's release of its Version 7 of its estimating system for property insurance adjusters and restoration contractors.



All insurers should resist dubious claims

All insurers should resist dubious claims

Shingles are something you never want to have, unless they're on the top of your house or on the outside of your law office. 

Joe Cantu is fortunate not to have shingles, at least not on his roof, but he does have cement tiles up there, and some of them apparently got damaged when the March 29, 2012 hailstorm hit his Hidalgo County home. 

Though conceding that only 8-14 tiles were damaged, Cantu nevertheless wanted his insurer, State Farm Lloyds, to replace all the tiles on his roof, ostensibly to make sure they would match. 

When State Farm told Cantu “can't do,” Cantu said “can too” and filed suit. 

Last month, a federal jury agreed with State Farm. It wasn't a difficult decision in the end, because the cost of replacing the damaged tiles was less than Cantu's deductible. 

Source: setexasrecord.com 

Engle Martin Closes Acquisition of Eberl

Engle Martin Closes Acquisition of Eberl

ATLANTA--(BUSINESS WIRE)--Engle Martin & Associates, a diversified insurance services provider, completed its acquisition of a majority share of Eberl’s Claim Service, Inc. and its related companies on September 1, 2015. Eberl provides a full suite of complementary daily and catastrophe loss adjusting and claims-related services, with a focus on residential and automobile insurance claims. Eberl will continue to run independently within the Engle Martin family of brands via its own stand-alone management team under the name Eberl Claims Service, LLC. The addition of Eberl, Engle Martin’s fourth acquisition in less than two years, further solidifies Engle Martin’s position as a leading insurance services platform with an enhanced and diversified service offering and a broader client base.