NFIP Support Page

11 January 2019
Registration for the 2019 NFIP Adjuster Claims Presentation is now open.

Registration for the 2019 NFIP Adjuster Claims Presentation is now open.

Registration for the 2019 NFIP Adjuster Claims Presentation is now open. Below please find the 2019 schedule with links to each registration page.

AUTHORIZATION RENEWAL
Adjusters seeking to renew authorization must attend an NFIP Adjuster Claims Presentation. Adjusters seeking to become authorized must attend an NFIP Presentation and apply for authorization with the NFIP Bureau and Statistical Agent. NFIP standards and requirements for adjuster authorization may be found in the Claims Manual.

12 October 2014
FEMA's NFIP Information for Claims Adjusters

FEMA's NFIP Information for Claims Adjusters

Information on some of the resources for adjusters that can be found on the NFIP site.
13 January 2019
National Flood Insurance Program (NFIP) Claims Manual - Updated

National Flood Insurance Program (NFIP) Claims Manual - Updated

The Publication Date  of the most current manual is: December 20, 2018

The purpose of the NFIP Claims Manual is to improve clarity of claims guidance to WYOs, vendors, adjusters, and examiners so that policyholders experience consistency and reliability of service. The manual provides processes for handling claims from the notice of loss to final payment.

All NFIP bulletins, other than those announcing Flood Insurance Claims Office numbers, Flood Response Office locations, claims adjuster briefings, and current/future program changes, are superseded by this manual and of no further effect. 

Source: NFIP

26 August 2018

Hawaii Flood Policy Statistics as of 06/30/2018


 County Name   Policies In-Force
 HAWAII COUNTY    4,559
 HONOLULU COUNTY    38,457
 KAUAI COUNTY    5,236
 MAUI COUNTY      12,159
 Total    60,411
     

 

 

31 October 2017

Addendum to the NFIP Adjuster Claims Manual — Special Adjustment Issues: Fiberboard Sheathing/Blackboard

On October 13, 2017, the National Flood Insurance Program (NFIP) updated the NFIP Adjuster Claims Manual by adding an addendum providing additional guidance on special adjustment issues surrounding perimeter wall sheathing. The addendum expands upon and replaces existing guidance found at Paragraph P of Section VIII of the NFIP Adjuster Claims Manual.

19 September 2017

Special Adjuster Fee Schedule for Claims with a Date of Loss on or after August 24, 2017, through November 30, 2017

Hurricanes Harvey and Irma caused widespread flooding in Texas, Louisiana, the U.S. Virgin Islands, Puerto Rico, Florida, and the southeast United States. Due to the catastrophic impacts of these hurricanes and the increased demand for flood insurance adjusters, the Federal Emergency Management Agency (FEMA) is increasing the amount it will pay to adjust flood insurance claims.

The entire insurance industry is searching for qualified individuals to join the ranks of claims adjusters to handle losses from Harvey, Irma, and future events. FEMA recognizes the specialized knowledge required to properly adjust NFIP losses. Adjusters must know the differences between the Standard Flood Insurance Policy (SFIP) and private industry property insurance forms. They must know interpretations of coverage made by FEMA and the unique reporting requirements of the NFIP. Accordingly, FEMA maintains a list of adjusters authorized to handle NFIP losses.

09 March 2016
NFIP Summary of Coverage

NFIP Summary of Coverage

This document was prepared by the National Flood Insurance Program (NFIP) to help you
understand your flood insurance policy. It provides general information about deductibles, what is
and is not covered by flood insurance, and how items are valued at the time of loss.
This document is based on the Standard Flood Insurance Policy Dwelling Form, which is used to
insure one-to-four-family residential buildings and single-family dwelling units in a condominium
building. 
29 January 2016
New Guidelines for NFIP Adjusters

New Guidelines for NFIP Adjusters

A note about the use of the term “Authorized NFIP Adjuster” rather than “Certified NFIP Adjuster”: It is FEMA’s position that certification requires a more formal course of study and the successful passing of a series of examinations before certification is awarded, such is the case with Certified Public Accounts. Also, the FCN will now be referred to as the Flood Control Number.

13 January 2016

NFIP Training Available Online

The NFIP offers free online courses in basic and advanced flood insurance topics through the FEMA Emergency Management Institute. NFIP Training courses are free and open to anyone. Click on a link below to begin your self study course. 

 

(note: we first posted this in December of 2015, but it was deleted in error)

12 October 2014
NFIP  Coverage Comparison as of December 31, 2000

NFIP Coverage Comparison as of December 31, 2000

This chart shows provides a coverage comparison of the following NFIP policies. 

The Three Policy Forms 
There are three policy forms – Dwelling Form, the General Property Form, and the 
Residential Condominium Building Association Policy. Each is used to insure a different type 
of property. All, however, contain certain terms and condition (e.g., Mortgage Clause, 
Reformation of Coverage) that are unique to flood insurance.

source: NFIP

12 October 2014
NFIP Adjuster Claims Manual - Part 3

NFIP Adjuster Claims Manual - Part 3

Part 3 - Sections VI-X
12 October 2014
NFIP Adjuster Claims Manual - Part 4

NFIP Adjuster Claims Manual - Part 4

Appendix A:
 
NFIP Forms Used in Claims Adjustment
 

Appendix B:
 
FEMA Bulletins
 

12 October 2014
NFIP Adjuster Claims Manual - Part 2

NFIP Adjuster Claims Manual - Part 2

Part 2 - Section V
12 October 2014
Adjuster Claims Manual - Part 1

Adjuster Claims Manual - Part 1

December 2000 
Revised January 2002 
Revised January 2004 
Revised June 2010 
Revised February 2013 
Revised September 2013
12 August 2010

NFIP Adjuster Flood Manual 6-30-2010 Revision

Subject: NFIP Adjuster Flood Manual 6-30-2010 Revision
Description
NFIP has revised the flood manual the revisions became Effective June 30th, 2010.  You can download the PDF's below.
 

URL: http://www.nfipiservice.com/nfip_docs.html
Source: NFIPiService.com
Site Section: NFIP
28 February 2009

NFIP FACTS AND STATISTICS

Subject: NFIP FACTS AND STATISTICS
Description: NFIP Facts and Statistics provided by  the  Insurance Information Institute
URL: http://www.iii.org/media/facts/statsbyissue/flood/
26 February 2009

NFIP Bulletins for WYO Companies

NFIP Bulletins for WYO (Write Your Own) Companies

25 February 2009

Policy: NFIP Residential Condominium Building Association Policy

Subject: Policy: NFIP Residential Condominium Building Association Policy
Description

NFIP Residential Condominium Building Association Policy

Quote From FEMA "The Residential Condominium Building Association Policy Form may be issued to condominium associations to insure eligible residential condominium buildings.

In participating NFIP Regular Program* communities only, provides building coverage and, if desired, coverage of commonly owned contents for residential condominium building with 75% or more of its total floor area in residential use.

*Regular Program - The final phase of a community's participation in the National Flood Insurance Program. In this phase, a Flood Insurance Rate Map is in effect and full limits of coverage are available under the Act.

**Emergency Program -The initial phase of a community's participation in the National Flood Insurance Program. During this phase, only limited amounts of insurance are available under the Act."

Related Filef144rcbap_0809
25 February 2009

Policy: General Property Form

Subject: Policy: General Property Form
Description

NFIP General Property Form

Quote from FEMA; 

 

 

The General Property Policy Form may be issued to owners or lessees of non-residential buildings or units, or residential condominium buildings that are uninsurable under the RCBAP.

In communities participating in the NFIP Regular Program* or Emergency Program** the General Property Policy provides building and/or contents coverage for these and similar “other residential” risks:

  • Hotel or motel with normal guest occupancy of 6 months or more;
  • Apartment building;
  • Residential cooperative building;
  • Dormitory;
  • Assisted-living facility.

And non-residential risks:

  • Shop, restaurant, or other business;
  • Mercantile building;
  • Grain bin, silo, or other farm building;
  • Agricultural or industrial processing facility;
  • Factory;
  • Warehouse;
  • Poolhouse, clubhouse, or other recreational building;
  • House of worship;
  • School;
  • Hotel or motel with normal guest occupancy of less than 6 months;
  • Licensed bed-and-breakfast inn;
  • Retail;
  • Nursing home;
  • Non-residential condominium;
  • Condominium building with less than 75% of its total floor area in residential use;
  • Detached garage;
  • Tool shed;
  • Stock, inventory, or other commercial contents.
22 February 2009

Policy: NFIP Dwelling Form

Subject: Policy: NFIP Dwelling Form
Description

Quote from FEMA;

The Dwelling Policy Form may be issued to homeowners, residential renters and condominium unit-owners, owners of residential buildings containing two to four units.

In communities participating in the NFIP Regular Program* or Emergency Program** the dwelling policy provides building and/or contents coverage for:

  • Detached, single-family, non-condominium residence with incidental occupancy limited to less than 50% of the total floor area;
  • Two- to four- family, non-condominium building with incidental occupancy limited to less than 25% of the total floor area;
  • Dwelling unit in residential condominium building;
  • Residential townhouse/rowhouse
  • Manufactured mobile homes

Workshop Schedule

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Flood Losses

Top months of flood insurance losses. The table includes open claims, closed claims, and claims closed without payment.

As of: 12/19/2018

Month Claim Count
Aug-16 30,702
Oct-16 22,236
Aug-17 93,087
Sep-17 37,056
...
Aug-18 2,027
Sep-18 17,807
Oct-18 6,221

Source: https://www.fema.gov/number-losses-month

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Flood Headlines

Severe storms continue to move east with flooding possible in Southeast - ABC News

Posted: 12.13.2018

Severe storms continue to move east with flooding possible in Southeast  ABC NewsThe storm that dumped over a foot of snow from Washington to Colorado over the past two days is continuing to push east on Thursday.

 

Heavy rain may lead to flooding this weekend - WDBJ7

Posted: 12.13.2018

Heavy rain may lead to flooding this weekend  WDBJ7ROANOKE, Va. (WDBJ7) -- THURSDAY Another cloudy day with temperatures again warming well above freezing. Our high will climb into the mid to upper 40s ...

 

Council hears plan to help alleviate flooding near Port - The Daily Iberian

Posted: 12.13.2018

Council hears plan to help alleviate flooding near Port  The Daily IberianThe Iberia Parish Council heard a plan from Parish President Larry Richard to use GOMESA funds to help alleviate flooding along the Commercial Canal near ...

 

Extensive flooding in Palmerston North as thunderstorms hit - New Zealand Herald

Posted: 12.13.2018

Extensive flooding in Palmerston North as thunderstorms hit  New Zealand HeraldMotorists are being urged to take care due to extensive flooding across Palmerston North. Severe thunderstorms have struck near Palmerston North and ...

 

Wrapping up deep snow, looking ahead to a little ice, possible flooding & record-setting rain - Roanoke Times

Posted: 12.12.2018

Wrapping up deep snow, looking ahead to a little ice, possible flooding & record-setting rain  Roanoke TimesA somewhat similar storm system to this past weekend is headed into the South and East this weekend, with one huge difference -- there is no strong high to the.

 

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