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Thursday, December 04, 2008
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Citizens Face To Face
Last Post 30 May 2008 02:55 PM by Anthony Deangelo. 48 Replies.
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Marc Dubois
Member
Posts:138
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| 10 May 2008 02:54 PM |
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Citizens of Florida is now insisting that their training be taken in a classroom setting rather than online. Now we are being bombarded by e mails from vendors wanting us to spend time and resources to get on the roster of a company that seems to have one of the worst fee schedules, retractable RFP's and other assorted administrative woes. I sure hope they hire that new Director of Cat Ops soon. Maybe someone who actually has run a major Cat or a "real" cat manager would be a good idea. No cats for two years and now let's make everyone who wants to work for us pay time and expenses just to work for our crappy fee. I know for one I won't be there. What about you folks? |
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Marc Dubois
Executive General Adjuster
M.G.D. Claim Services Inc.
"Your Commercial Claims Solution" |
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Tom Toll
Life Member
Veteran Member
Posts:1072
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| 10 May 2008 04:10 PM |
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No sir, we will definately not work for Citizens and I feel strongly that many of my long time adjuster friends will not work for a beaucratic, authoritarian organzation like that. Low fees, no mileage, no this, no that, but we will fine you if you don't bend over. No, No, No. Is that clear enough Marc. |
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| Success is not final, failure is not fatal: it is the courage to continue that counts. |
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R .D. Hood
Founding Member
Member
Posts:231
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| 10 May 2008 10:05 PM |
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Well stated Marc.
At the very least they need to hire someone from the "trenches" as opposed to a Wharton School MBA or another college grad who has never seen a loss, or dealt with the affected trauma the policy holders are now faced with, not to mention the death and destruction associated with storms of an "Andrew" or "Katrina"magnitude.
All carriers have issues, problems and unfortunately decide to reinvent the wheel instead of looking into the prior occurances and see what has worked and what has not.
They need someone who has "Been there & Done that" and lived to tell the story |
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| "Anyone who has never made a mistake has never tried anything new... Albert Einstein" |
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Larry Hardin
Member
Posts:478
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| 11 May 2008 12:20 AM |
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I checked with my supervisor here at the 'parlor, and, alas, I won't be able to go.
The celebration has already started |
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| Larry D Hardin |
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peter burch
Member
Posts:180
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| 11 May 2008 02:05 AM |
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Count me out! |
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| Still sliding down the razorblade of life. |
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Wesley St.John
New Forum User
Posts:19
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| 11 May 2008 03:24 PM |
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Does anyone have a copy of the fee schedule? I didn't see it on the Citizen's website, though I probably missed it. I have also been flooded with email for the face to face training. I have not seen the fee schedule, but from what everyone else has written about it, I don't want to work for free, especially with fuel costs rising...every hour! Thanks |
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Les Lammers
Member
Posts:55
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| 11 May 2008 06:35 PM |
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The large number of e-mails received about the Citizens training leads me to believe there is little interest being shown by adjusters. I am going to a seminar at the end of the month but it is one day and 2 hours from home. I would not travel any further or incur hotel expenses. Will I work for them? I don't know. |
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Mike Brower
New Forum User
Posts:9
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| 16 May 2008 11:06 PM |
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I would be interested in viewing the fee schedule before committing to anything with Citizens. I have heard quite alot about them. I also reviewed their website and did not find a copy of the schedule. The AYO Handbook (page 17) states there is a copy of the fee schedule in the handbook. Someone must have removed the schedule prior to posting the PDF.
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Kim Stegall
New Forum User
Posts:20
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| 17 May 2008 04:30 AM |
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Perhaps if we wait long enough to register, the vendors will be offering to pay us to attend!  |
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Marc Dubois
Member
Posts:138
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| 17 May 2008 05:46 PM |
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Gross Claim Amount (GCA) means the lesser of the policy limits or the agreed cost to repair or replace before application of depreciation, deductible, or other limiting clauses. (Not to exceed policy limits without written request and approval)
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GCA From
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GCA To
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Non- Catastrophe and Wind/Tropical Storm at Landfall
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Catastrophe-Category 1,2 & 3 at Landfall
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Catastrophe-Category 4 & 5 at Landfall
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$0.01
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$1,000.00
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$225.00
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$250.00
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$300.00
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$1,000.01
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$2,500.00
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$300.00
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$350.00
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$400.00
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$2,500.01
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$5,000.00
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$400.00
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$450.00
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$500.00
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$5,000.01
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$7,500.00
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$475.00
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$525.00
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$575.00
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$7,500.01
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$10,000.00
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$550.00
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$600.00
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$650.00
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$10,000.01
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$15,000.00
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$625.00
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$675.00
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$750.00
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$15,000.01
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$20,000.00
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$725.00
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$775.00
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$825.00
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$20,000.01
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$25,000.00
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$800.00
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$850.00
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$900.00
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$25,000.01
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$30,000.00
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$875.00
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$925.00
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$1,000.00
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$30,000.01
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$35,000.00
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$950.00
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$1,000.00
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$1,100.00
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$35,000.01
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$40,000.00
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$1,150.00
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$1,200.00
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$1,300.00
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$40,000.01
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$50,000.00
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$1,375.00
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$1,425.00
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$1,500.00
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$50,000.01
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$75,000.00
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$1,500.00
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$1,550.00
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$1,750.00
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$75,000.01
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$100,000.00
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$1,910.00
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$1,975.00
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3.0%
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$100,000.01
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$150,000.00
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$2,750.00
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$2,850.00
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2.8%
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$150,000.01
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$200,000.00
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$3,400.00
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$3,500.00
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2.6%
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$200,000.01
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$300,000.00
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$4,000.00
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$4,150.00
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2.4%
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$300,000.01
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and up
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1.35%
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1.75%
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2.2%
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Marc Dubois
Executive General Adjuster
M.G.D. Claim Services Inc.
"Your Commercial Claims Solution" |
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Marc Dubois
Member
Posts:138
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| 17 May 2008 05:51 PM |
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The above is the fee schedule taken from the third amendment to the RFP dated 05/09. I like Kim's idea. Let's simply refuse to attend the face to face and see what happens. I've been invited to no fewer than 10 vendors classes. Funny some are free some are $39.95. Everyone should look at the requirements to work for these people. Deb of Claims Mentor has done a great job on tracking down all the info you should look at the site www.claimsmentor.com to get the lowdown on this carrier. |
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Marc Dubois
Executive General Adjuster
M.G.D. Claim Services Inc.
"Your Commercial Claims Solution" |
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Les Lammers
Member
Posts:55
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| 18 May 2008 12:09 AM |
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I recall that a constructive total loss that consists of only a slab etc. remaining is a $700 fee bill regardless of policy limits. |
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Marc Dubois
Member
Posts:138
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| 18 May 2008 12:29 AM |
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8.7 Other Fee Payments
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Multiple Building Losses (not including outbuildings
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Fee Type
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Amount
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Inspection Fee - No Damage This fee is for policies with multiple buildings, wherein the adjuster must physically inspect building but there is no visible or covered damage (not in excess of the deductible). This fee would be in addition to the GCA for any damaged buildings.
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$150.00
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Inspection Fee – With Damage
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Refer to Fee Schedule
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No Claims with Inspection
This fee applies when tan adjuster contacts, sets appointment and inspect loss. At the time insured wishes to withdraw claim. (The reporting requirements will be a narrative. Including diary activities and any photos or other supporting information).
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$200.00
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No Claims without Inspection
This fee applies when the insured elects to voluntarily withdraw the claim after assignment to a SUPPLIER at some time prior to initial inspection of damages and before completing , the adjuster completes the inspection. (The reporting requirement will be q brief narrative including diary activities.
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$50.00
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Additional Damage requiring Inspection
(not missed on original scope)
This fee applies to losses that require an additional inspection to scope additional damage. This is not designed for additional inspection resulting from an adjuster’s failure to properly complete initial scope. An example of this properly applied would be when a customer has additional damage resulting from rains that occurred prior to getting roof repaired.
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$50.00
Plus any changes in fee resulting from revised GCA
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Erroneous Assignments
This is an assignment to the Adjuster by CITIZENS that was not intended for assignment
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$60.00
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Residential Total Losses
(Square Ft. estimate only when paying limits)
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$70.00
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Additional Fees (Up charge)
Steep Roof Charge 7/12 or greater
Rope and Harness
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$50.00
$150.00
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Looks like $70.00 not $700.00 to me.
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