Surveys

How do you reduce reopens?

1. Which of the following do you feel does the most to reduce reopens?

A thorough inspection (60) 24%
Correctly identifying the damaged material ( i.e. 220 vs 240 # shingles) and using the correct repair methods and prices (38) 15%
Getting an agreed scope with the insured and\or Contractor (92) 37%
Getting the claim completed quickly (6) 2%
Taking time to explain the claim process to the insured (51) 20%
Other, share your thoughts in the forum (2) 1%

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Satellite Roof Measurements

Have you use a Satellite Roof Measurement service?





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Getting Started

1. How long from the time you decided to become an adjuster did it take you to land your first assignment?

Less than 3 months  57%
3 to 6 months  9%
6 to 12 months  13%
12 to 18 months  6%
More than 18 months  10%
Never received an assignment  6%

2. If you landed an assignment what do you think helped most in getting the assignment.

Past Experience   17%
Software Training  1%
Adjuster Training  9%
Knowing someone already in the field  39%
Persistence   14%
A lot of storms  20%

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How long of a dry spell do you save\plan for?

1. How long of a dry spell do you save\plan for?

Did not plan on one. (16) 6%
2 weeks (1) 0%
1 month (4) 2%
2 months (11) 4%
3 months (32) 12%
more than 3 months (196) 75%

2. Do you have a second job or is Adjusting your only job?

Second part time job (54) 21%
Adjusting is my second job (39) 15%
Adjusting is my only job (167) 64%

Lack of Work

1. What do you believe is the biggest factor related the current lack of work for IAs?

Weather (291) 54%
High Deductibles (14) 3%
Call Centers (28) 5%
Company Staff (96) 18%
Too many IAs (86) 16%
What lack of work? (27) 5%

Oil Spill

1. Should the Military be called in to handle the Oil Spill?

Yes  45%
No  51%
Undecided   5%

Survey

1. How many claims did you handle in 2009?

0 (60) 14%
1-100 (72) 17%
101-200 (54) 12%
201-300 (37) 9%
301-400 (38) 9%
401-500 (41) 9%
501-600 (28) 6%
601-700 (16) 4%
701-800 (12) 3%
801-900 (9) 2%
901-1000 (7) 2%
More than 1000 (59) 14%

Completed Assignment

1. When does your responsibility on a file that was assigned to you end?

When you complete file and turn it in (11) 3%
When the supervisor approves and closes it (101) 30%
When the file is sent to the insurer (8) 2%
When you leave the assignment (64) 19%
When your invoice is paid (48) 14%
When the insured has completed repairs (110) 32%

2. How long after you leave the assignment should you be required to make revisions or handle supplementals that do not require a reinspection?

1 Week (17) 5%
2 weeks (24) 7%
3 weeks (5) 1%
1 month (64) 19%
For the life of the file (143) 42%
I should not be requested to work on the file. (89) 26%

Current Poll: Are your assignments Zoned?

1. When you arrive at a new location and start receiving assignments are they zoned or grouped by zip code?

Yes  38%
No, not at all  29%
Somewhat  33%

Deployment?

1. Which one of the current Tropical Storms do you believe will result in deployment for you.

Ana (8) 6%
Bill (51) 40%
Claudette (4) 3%
None (64) 50%

Hurricane Forecast

1. Which hurricane forecast do you believe is the most accurate? See the cane page for links to the forecast.

Dr. Gray's (101) 50%
North Carolina State University (40) 20%
TSR's (4) 2%
AccuWeather.com (Joe Bastardi) (55) 28%

2. How much stock do you put in the hurricane forecast for this season?

None (20) 7%
Not much (81) 27%
It makes me somewhat optimistic (152) 51%
A lot! (38) 13%
Enough to quit my day job (9) 3%

Cat Adjusting

1. Can Cat Adjusting survive on major events only? i.e. hurricanes, earthquakes

Yes (90) 25%
No (234) 64%
Maybe (40) 11%

View Survey
1. How many days did you work on assignment in 2008?

0 - Zero (17) 3%
1-30 Days (28) 5%
31-60 Days (89) 17%
61-120 Days (130) 25%
121 - 180 Days (85) 16%
181-240 days (67) 13%
240 Plus (100) 19%

Survey - Unadhered Shingles

1. Your inspection of a roof after a hurricane makes landfall only finds unadhered shingles.

This is damage and I write an estimate for repairs.  53%
There is no direct damage from wind, no claim.  47%

2. You are working a lightning claim in Ohio, the lightning splits a tree and a tree limb hits the rear slope damaging a 5' X 5' area. Your inspection also finds unadhered shingles on the front slope.

I write an estimate for repairs to the rear slope only.  68%
I write an estimate for the repairs to rear slope and front slope.  30%
The damage appears to be below the $500.00 deductible so I do not write an estimate.  3%


Dicusssion - Example

Survey

1. Do you agree or disagree that global warming is occurring?

Agree (22) 33%
Disagree (37) 56%
Unsure (7) 11%

2. Global warming has effected our industry?

I don't believe in global warming so no. (31) 47%
Strongly Agree (7) 11%
Moderately Agree (11) 17%
Disagree (13) 20%
Unsure (4) 6%

Fuel Expenses

1. Are you happy with the way fuel expenses are handled in the fee schedules you are requested to work with?

No (270) 79%
Yes (5) 1%
Somewhat (30) 9%
Very much (6) 2%
In no way (32) 9%

2. Do you think a Cane in the gulf will influence the fee schedules?

No, SOSchedule (152) 44%
Yes, the carriers and vendors will know that they need to give consideration to the extra expense to get adjusters to handle the claims. (134) 39%
Not sure, but I need to work and may be willing to take a hit (57) 17%

3. Who should pay the extra fuel expenses

The Adjuster (9) 3%
The Vendor (27) 8%
The Carrier (297) 87%
The Feds (8) 2%
Other (2) 1%

Ernesto - Is it the One?

1. What's your gut feeling about this one?

Way too early (54) 36%
Not going to happen (75) 49%
Packing my bags (17) 11%
Not interested  (6) 4%

2. Have you been put on Standby?

No (50) 33%
Yes (102) 67%

Is Cat Adjusting a Profession or a Commodity?

1. Is Cat Adjusting a Profession or a Commodity?

Commodity (56) 48%
Don't care as long as I get paid. (60) 52%

Did you get a job?

1. Have you attended a training class or training classes the last two years?

Yes (231) 96%
No (9) 4%

2. If yes, how long after attending the class did it take to get employment?

Within 30 days (34) 14%
31 to 60 days (20) 8%
61 to 120 days (14) 6%
121 to 180 days (11) 5%
More than 180 days (19) 8%
Have not received an offer of employment  (129) 54%
NA (13) 5%

3. Do you think the class or classes helped with the employment?

Yes (69) 29%
No (95) 40%
A little (37) 15%
NA (39) 16%

Irene Deployment

1. Have you been deployed to handle claims from Irene?

Yes  87%
No  13%

2. How many claims have you received so far?

Less than 25  19%
25 - 50  22%
51 - 75  21%
76 - 100  16%
101 - 150  11%
more than 150  13%


Click here to take part in our assignment survey.

2011 Career Path

1. Well it's been another slow year, so what do you plan to do in 2011

Continue to work as an Independent Adjuster (47) 58%
Look for staff work in the claims industry (7) 9%
Look for work in a different industry (24) 30%
Retire  (3) 4%

Work Drought Over? Summer 2008

1. Do you think the work drought is over?

Yes (34) 30%
No (34) 30%
Almost, we need some more assignments (31) 27%
What work drought? (14) 12%

Post Sandy Survey

1. Deployment: How would you rate your Deployment?

Great, I knew where I was going, the type of claims I would received and received instruction and information related to claims I would be getting. (3) 60%
Good, I knew a little about where I was going and what to expect, most of my questions where answered prior to receiving a claim. (2) 40%
Bad, I was requested to report to an area and wait for my claims, no instructions or guidelines provided. (0) 0%

2. Assignments: How would you rate the assignments you received?

Great, received plenty assignments and they where zoned good. (2) 40%
Good, received plenty assignments however they where scatter all over the place. (3) 60%
Bad, did not receive very many assignments, however, they where zoned good. (0) 0%
Very Bad, did not get many assignment and they where scatter all over the area. (0) 0%