| When you complete file and turn it in (11) |  3% |
| When the supervisor approves and closes it (101) | 30% |
| When the file is sent to the insurer (8) | 2% |
| When you leave the assignment (64) | 19% |
| When your invoice is paid (48) | 14% |
| When the insured has completed repairs (110) | 32% |