Hello all,

We started using Xactimate last year in an effort to minimize haggling over repair cost's with insurance adjuster and companies. After getting started we started noticing that the price list Xactimate provided us was much different in cost's then price list's used by several insurance companies. We made a note of those price list codes and attempted to download them from Xacatimate, using the download custom price list option to no avail.

We were very wrong in thinking we'd get agreed pricing much easier once we started using Xactimate. Instead we found ourselves saying things like;

These are the prices provided to us by Xactimate, why don't you just pay based on those prices. We can't explain why the insurance company you work for has its own special price list.

-and-

The Xactimate price list we've been given is considered to be fair and comprehensive pricing for a reputable contractor to perform the repairs your paying for. It's irrelevant that you say 20 other contractors are willing to do the work for your pricing, just like its irrelevant when an adjuster says, it doesn't matter that every house in the neighborhood got a new roof, this roof will get replaced on the merit of its own damage.

Something is not right. Is it illogical to expect the price list for a contractor to be the same as the one the insurance company uses if the sources for both are from the same pricing company? Why does the insurance company deserve to have a price list that reflects significantly lower pricing and not make that available to contractors? Was this price list paid for? Did the insurance company(s) just dictate to Xactware the pricing for their price list?

Confused and disillusioned once again.

Any feedback or insight would be helpful.

Thanks

Mark, I just happened to be reading another thread on the forums when I recieved notification that you responded. Hence the fast reply.

I realize that Xactimate can't provide pricing on everything, but my point of contention is that the price list provided to me as a default and the price list State Farm or other insurance companies use are completely differant.  Exact same line items, ie RFG300, but two differant prices.  And of course you can't download State Farms price list.

If Xactimate is supposed to be fair for contractors and insurance carriers alike why the price list differances. I guess it's not fair.

Deleted

Griggs,

800-1500 page estimates? What kind of claims are you doing! Are you a contractor or adjuster?

Allen,  so true so true!

Russ,

    I am a GC that works storms restoring commercial properties. Typical projects are apartment, condo, hospitals and churches. Multiple estimates are normally required for Temporaries, General,  as well as the 100's of little estimates for the interiors of condo owners that hire our company for that work as well.