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If you are currently working with Xactimate 27, then you may wish to get the Training Workbook.
In this quick tip we cover issues related to Overhead & Profit (O&P) that you may encounter in the field. Some clients may request that you handle O&P in a different way then what your current default settings allow. In those cases you may only wish to change the settings on a selected file instead of changing your system setup.
This is an article I have considered writing for years, one that deals with some of the emotional/psychological elements of working with people who have experienced personal crisis as a result of a catastrophic event, especially with regard to what this means for effective claim settlement.