JR,
Thanks for the kind words about Simsol. If you go to the Simsol forum, one of our tech supports posted a message. When you install X25, for some strange reason it deletes all the user's printers. Simsol does not run without a printer being installed because it needs to know margin sizes for all the windpool, flood and insurance forms it has in its forms libraries. The user must re-install at least one printer and then Simsol will run just fine. X is aware of the issue and it should be corrected shortly.
Also, if some of those 1,000 claims you have on Simsol are closed, you should archive them or place them on a portable hard drive. Your Simsol will run more efficiently with lesser a number of claims. I use a memory stick that works very well. I can still get access to all my older claims without having to go through the archiving process.